This is Part 2 of a two-part series on Blameless Postmortems. The previous article went into why blameless postmortems are so effective; this second part goes into detail on how to build your own postmortem process and kick it into overdrive. Read Part 1 here. So you've read our first installment and recognized the value of the blameless postmortem for efficiency, culture, and output. Now you're ready to get off the blame train and kickstart a blameless postmortem process of your own. Where to begin?

Changes in the way organizations consume technology are reflected in the growth of the software-as-a-service (SaaS) market.

As we previously discussed in the Automating Your Cloud Security Posture Management (CSPM) Response blog post, CSPM is a vital component in any environment leveraging cloud services. Whether you are using a single cloud or are in a multi-cloud scenario, the complexity of these cloud platforms is constantly expanding. Staying on top of new changes in policies and functionality to ensure that you are maintaining a secure environment is daunting - and almost impossible to do without automation. No one has the resources to spend on maintaining a large team of cloud specialists who just audit everything that is in use.

We are all moving towards a digital workplace - or a hybrid work scenario. Whatever be the case, you can expect end-users to call and complain about a poor WiFi experience. That's because network monitoring needs to be done from their standpoint, not from the enterprise end. And without the correct WiFi observability data, it's challenging to narrow down the root cause of the problem affecting remote employees. And those problems - poor WiFi performance leading to poor digital experience - can be pervasive and persistent.

Prometheus has emerged as the de-facto open source standard for monitoring Kubernetes implementations. In this tutorial, Kristijan Mitevski shows how infrastructure monitoring can be done using kube-prometheus operator. The blog also covers how the Prometheus Alertmanager cluster can be used to route alerts to Slack using webhooks. In this tutorial by Squadcast, you will learn how to install and configure infrastructure monitoring for your Kubernetes cluster using the kube-prometheus operator, displaying metrics with Grafana, and configuring alerting with Alertmanager.

In the era of Agile, organizations are increasingly moving their IT service management teams toward a DevOps world. There are significant challenges to transforming ITSM to DevOps, but one of the most significant is goal setting. In today's face-paced business environment, it's important to establish the parameters for measuring success and determine which objectives teams need to meet to accomplish business goals.

In a now defunct Game Development studio in one of the more stylish segments of the metro, the former CEO laid out his plans in building an MMORPG that he said would be the next big thing on Steam. Months into the project, the creative team had come up with a tight-knit storyline, a set of assets for the game environment, and a number of design concepts for its playable characters. Suffice it to say, the company was on the right track.

In the latest of an occasional series, today we hear from Kurt Andersen, SRE Architect at Blameless, discussing the evolution of incident management, current trends in site reliability affecting engineering teams, as well as an update on how Blameless is addressing the needs of SRE and DevOps.