We’ve just added an integration with Mattermost which means you can now get all of your StatusCake alerts through to this application. Mattermost is a deployable, cloud based, open source alternative to services like Slack, HipChat, and Pushover. The focus is on security and collaboration, with all of the usual essential team functionalities such as File Sharing, Custom integrations, threaded conversations and group messaging.

We caught up with three Statuspage customers to learn how their teams come together for awesome incident response. Want to learn from more incident response teams or submit your own tips and stories for us to feature? Head over to our new HugOps hub.

It’s no secret that PagerDuty’s robust and ever-expanding integrations ecosystem and highly engaged partner community help drive value for our customers. In addition to updating existing integrations to keep up with new product features and adding new IT tool integrations, we’re busy working on new ways to connect our shared customers to unique solutions.

Today we have released our new reporting tool which can be used to send out automated email reports for Uptime, SSL, Domain and Virus type tests. If you want to get stuck in right away, the new email reporting functions can be found within the User Details section of the StatusCake app. Here you can manage reports that you have created previously, and add new ones.

Much of a business’ strength lies in its network infrastructure. One way to keep your business up and running is by proactively monitoring key network performance indicators. However, with a plethora of parameters to keep an eye on, and a lot of data to skim through, there’s only so much an IT professional can do while troubleshooting. This is a common challenge many IT teams in the network infrastructure monitoring field face, and it often increases the time taken to resolve issues.

An incident response process is a business process and should be treated accordingly. Because if your enterprise puts its incident response process on the backburner, the consequences could be severe.

We are pleased to announce a new feature! The potential to improve internal and external incident communication is limitless. We are always looking for opportunities to make StatusHub better; therefore, feedback and feature suggestions from our customers have helped us learn how to help you. To that end, we’d like to introduce you to our newest feature: Draft Mode.