Alert Sync Correlation Explained
Find out how Cookdown Alert Sync automatically correlates SCOM alerts when a server goes down and what happens when that server returns to its Full Health State.
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Cookdown Alert Sync in 3 mins
Alert Sync is part of the SCOM connector for ServiceNow suite from Cookdown; it converts critical Microsoft SCOM alerts into actionable ServiceNow incidents using real-time, two-way synchronization - see the latest version in action in this video.
Cookdown Alert Sync 2 0 Release Webinar 3-Dec-2020
Cookdown Alert Sync 2.0 is our largest release yet with server down alert correlation, automatic Incident resolution and fewer scripts needed than ever before to get the Incidents you want from SCOM alerts in ServiceNow.
Alert Sync 2.0 is here!
Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.
Getting Started with Collaboration and Sharing
In this video we will show how to set up the sharing of incidents from your BigPanda environments with ticketing, chat, notification and orchestration systems.
Getting Started with Changes and Root Cause Changes
In this video we will discuss how to integrate change data with BigPanda to drive change-related root cause analysis. We call this feature Root-Cause Changes.
Getting Started with User Management
In this video we'll walk you through setting up user management and discuss Role-Based Access Control in BigPanda.
Getting Started with Integrations
When getting started with a new deployment of BigPanda, one of the first things you will be doing is bringing in all of the alerts from your various monitoring tools. This task is made easy with BigPanda's integrations, which we will discuss and walk you through in this video.
Getting Started with BigPanda - Overview
Welcome to the first installment of the Getting Started with BigPanda video series. BigPanda’s "No Experts Required" setup can be broken down into six steps: Out of the box integrations (outbound and inbound), normalization and enrichment, correlation, environments, collaboration & sharing and user management. In this video we will provide an overview of each, and subsequent videos will provide more in-depth information into each area.
Getting Started with Environments
In this video, we'll explain how to create and use environments. Environments enable you to slice and dice your inbound incidents, display them in many different ways, and zoom into specific parts of your network, infrastructure, and applications.