Operations | Monitoring | ITSM | DevOps | Cloud

AIOps

The latest News and Information on AIOps, alerting in complex systems and related technologies.

What is Mean Time to Detect (MTTD) - and why does it matter for ITOps?

Have you ever wondered about your IT team’s efficiency in detecting incidents? Your Mean Time to Detect (MTTD) is an incident management Key Performance Indicator (KPI) that reveals your productivity during the first stage of incident resolution and enables investigation into opportunities for improvement. ITOps and DevOps teams that can lower their MTTD can more quickly identify issues, minimize potential downtime, and maintain system reliability too.

Understanding IT event analytics: From basics to AIOps

A wise person once said, “What’s measured is what matters.” This couldn’t be more true than in the high-stakes world of IT operations, where the ability to swiftly measure, analyze, and respond to events is crucial for improving IT operational performance. This blog delves into defining IT event analytics, guiding you on getting started, showcasing real-world examples, and introducing essential methods to transforming your incident response strategy.

Incident tracking: How it works and why it matters for IT operations

Constantly juggling IT incidents can be exhausting as you try to track and resolve them before they escalate into disruptions. With each incident demanding prompt and precise attention, keeping up takes significant work. However, you can manage these challenges more efficiently and with less stress and less risk by optimizing your incident-tracking process.

Discover the Untapped Power of AI in Predicting Correlations Before It's Too Late!

Your device pings, signaling another tech alert. Before you can address it, two more chime in. We all know the feeling. In today’s digital world, it’s easy to feel overwhelmed by the sheer number of notifications we receive. But what if there was a smarter way to handle them?

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Announcing CloudFabrix's Data Fabric for Observability for Cisco's Observability Platform

CloudFabrix, the Robotic Data Automation Fabric inventor, announced “Data Fabric for Observability” with dynamic Data Ingestion and Automation service (DIA) for the Cisco Observability Platform. You can see the powerful combination in play at Cisco Live Melbourne between December 5-8th, 2023. Cisco epitomizes “Experience as the new Digital Currency” with its observability platform.

AIOps in IT analytics feat. Rakesh Jayaprakash

Data analytics is essential for an IT department to ensure that its infrastructure is running smoothly while also saving money for the company. In this episode, Rakesh Jayaprakash, Product manager at Analytics Plus, discusses how the application of AIOps and analytics, is transforming how IT operations are managed.

How to improve your IT alert management: Understanding best practices

As an IT leader, you’re under significant pressure to control the constant alerts. Somehow, you must manage non-stop IT alerts while also ensuring ultra-high service availability. The task is far from easy, and even the most sophisticated teams struggle to keep up and turn alerts into action with tech stacks that are constantly growing in size and complexity. IT alert management is the first line of defense.

What is ServiceNow change management - and how does AIOps optimize it?

Effective IT change management is essential for maintaining smooth operations in today’s fast-paced, agile IT environment. Given that 85%, or the vast majority, of incident-impacting alerts result from changes, optimizing your change management means improving your incident management and ensuring critical system reliability. So whether your organization uses ServiceNow for change management or is considering using ServiceNow, we’ll walk you through everything you need to know.