Operations | Monitoring | ITSM | DevOps | Cloud

Every workday runs on digital experience, so what happens when logins are slow, devices lag and IT is buried in alerts? See how ignio AI.Digital Workspace from Digitate helps IT teams predict, prevent, remediate and assure a great digital employee experience.

What does it take to make AI and automation actually work in enterprise IT? In this episode of Agents of IT, Resolve’s Zach Austin sits down with Nick Dimmock, Co-Founder and CEO of TechWorks, to discuss how IT automation is evolving, why trusted data matters, and what organizations need to build before AI can deliver meaningful business outcomes.

What does it take to scale AI and automation in IT? Nick Dimmock, Co-Founder and CEO of TekWurx, joins Agents of IT to discuss trusted data, process maturity, governance, and building confidence in automation.

Is your IT team still chasing alerts? See how ignio AIOps from Digitate helps enterprises move from reactive IT to autonomous operations.

How do you build enterprise AI agents that actually take action? In this live demo, Resolve shows how Agent Lab helps IT and operations teams build, test, and deploy AI agents using natural language. See how teams can turn business requirements into executable workflows, give agents specific skills, establish guardrails, and automate real IT resolutions across enterprise systems.

Swarm investigation puts an entire team of AI agents on a major incident at once, cutting root cause discovery from hours to minutes. Every minute of a major incident costs real money, and traditional investigation, whether it's one engineer chasing a hypothesis or a team coordinating across tools, can't keep pace. This video shows how BigPanda's Swarm investigation dispatches AI agents to query systems, compare signals, and validate root cause in real time. See how autonomous incident response turns hours of manual troubleshooting into minutes.

The fix for your next incident is probably already written in a runbook. See how BigPanda finds the right runbook for every incident, automatically.

As AI agents gain access to sensitive data, tools, and enterprise systems, effective governance requires real-time visibility, controls, and recovery. This Zero Ticket Minute explores how trusted autonomy can help organizations scale agentic AI safely.

When should enterprises use autonomous AI agents, and when is deterministic automation the better choice? In Episode 26 of Agents of IT, Resolve Chief Product Officer Fran Fernandez and Director of Product Marketing Zach Austin sit down with Nelson Vega, SVP of Customer Solutions at Resolve, to discuss how enterprises can adopt agentic AI while managing risk, governance, consistency, and accountability.

See how to build an HR PTO agent with Resolve Agent Lab. In this Resolve Reels demo, we create a purpose-built AI agent by adding automation skills, instructions, conversation starters, and guardrails. The agent can answer PTO questions, check balances, account for calendar conflicts, and submit requests through systems like Workday or ADP. See how Resolve helps teams build AI agents that take action across enterprise systems.

As AI agents take on more complex tasks, their token consumption can add up quickly. Now ask yourself, is it delivering the results you expect it to?

How is AI changing IT operations, and what does it take to move AI agents from impressive demos to production-ready systems? In this episode of Agents of IT, Resolve’s Zack Austin sits down with Alex Cinovoj, Founder and CTO of TechTide AI, to explore what enterprise AI looks like when it has to work in the real world. Alex brings years of hands-on IT, infrastructure, DevOps, and AI engineering experience to a conversation about the shift from experimenting with AI to building trustworthy systems that deliver measurable outcomes.

When it comes to effectively rolling out AI in companies, middle managers may be more important than ever as the link between strategy and daily work. In Part 2 of this conversation on The Intelligent Enterprise, host Tom Stoneman continues his conversation with Melissa M. Reeve, author of Hyperadaptive: Rewiring to Become an AI-Native Organization, to dig into the practical side of how businesses can become AI-native. Melissa argues that AI should be treated less like a software rollout and more like the arrival of the personal computer in the 1990s.

See what’s new in the latest Skylar AI release as Vice President of Skylar AI Douglas "DJ" James walks through updates designed to deliver smarter insights, stronger connectivity, more trustworthy answers, and greater deployment flexibility. New features and updates include: Explore the latest Skylar AI capabilities and see how ScienceLogic continues to deliver smarter insights, greater flexibility, and trusted AI for modern IT operations.