Operations | Monitoring | ITSM | DevOps | Cloud

OnPage is pleased to announce a new, innovative two-way dispatcher and user communications feature launching next month, allowing system administrators to communicate with on-call healthcare providers. OnPage wanted to launch a feature, where a console dispatcher can initiate and send secure messages to the right providers. After receiving a dispatcher message, on-call providers can reply back to the message. This new feature converts one-way communications into two-way threaded exchanges.

Rich Lane, Forrester Research’s senior analyst for AIOps, had a simple and unequivocal message for attendees at the Moogsoft User Conference 2019 in Chicago.

At its recent conference in Barcelona, the third in its 2019 Symposium series, Gartner analysts spoke of how companies need to win in the turns to survive and thrive in the digital era. That means looking beyond apps and cloud, to disruptive forces in the digital economy as guideposts for IT strategy.

2011 was a big year for pop culture: Prince William and Kate Middleton tied the knot, Ashton Kutcher replaced Charlie Sheen in Two and a Half Men, and the theatrical release of Harry Potter and the Deathly Hallows: Part 2 marked the end of an era. While our eyes were turned to the screen, something else was happening—two former co-workers were deciding it was time to start a new adventure together. Know what that means?

Imagine that you are a taxi driver deftly navigating busy city streets to get your passenger to the airport on time and to prove that taxis remain relevant in a changing world of Uber and Lyft. If you had a choice of routes would you opt for a well-lit route with excellent visibility versus a route where some of the street lights were out and visibility is a challenge?

Many Industry and Operations (I&O) Leaders working in end-user computing today can attest to that famous Dylan lyric. In Gartner’s latest Market Guide on Digital Experience Monitoring (DEM) they report that “by 2023, 60% of digital business intiatives will require I&O to report on user’s digital experience, up 15% from today”. Compare that to just a decade ago when I&O Leaders rarely had to think about their employees’ digital experiences when making decisions.

It’s been a great couple of months at Stackery. Since coming on as CEO earlier this year, I’ve been impressed with how much our team gets done and their contributions to making the serverless development experience easier and more reliable. I want to take a moment to recognize two of our amazing Stackerinos who were recognized by AWS recently with the AWS Serverless Hero distinction.

If your work in IT, especially in the software field, then you’re almost certainly aware of logs. An application that doesn’t generate any type of logging would be unheard of, to say the least. What about “log analytics?” Do you know this term?

Managing a cloud system properly entails numerous tasks (performance monitoring, response times, latency, uptime management, security, compliance, and disaster recovery). Together, these tasks form a comprehensive holistic strategy that embraces and accounts for all potential scenarios. Especially in today’s intensive business landscape, running cloud operations (NOC) 24/7 has become mandatory together with maintaining a high availability of network services.