Operations | Monitoring | ITSM | DevOps | Cloud

Once upon a time there was the internet, and it was good, and it was global. We built our businesses across its networks and expanded our commerce from computer to cloud. Like with any physical trade route, the journeys are not always consistent. If your website is your flagship, your reports are your map. Sites rely on servers and it’s possible that your site might be UP in the UK but DOWN in Dallas.

How different are DevOps and SRE? Are they related to each other? In this blog, James Samuel sheds light on the similarities & differences between SRE & DevOps followed by the possible ways to structure an SRE team in your organization. One of the terms that people often find confusing is SRE and DevOps. People often ask, should I hire a DevOps Engineer or a Site Reliability Engineer? What is the difference between SRE and DevOps and which one do I need? In this post, I attempt to shed some light.

We recently heard that a customer, a power user of Prometheus, was grappling with 18,000 individual rules for its metrics, because its setup involved creating an individual rule group for each generated metric. Surely there was a better, more efficient way to handle this scale of metrics? In fact, we did come up with a solution, and this blog post will walk you through how you might benefit from it too.

Visualizing trends in your logs is critical when troubleshooting an issue with your application. Using the histogram in Logs Explorer, you can quickly visualize log volumes over time to help spot anomalies, detect when errors started and see a breakdown of log volumes. But static visualizations are not as helpful as having more options for customization during your investigations.

Do you author plans for Puppet Enterprise? Looking for ways to improve them? Read on! The Puppet Plan language allows a variety of methods to pick targets. In this article we will explore two of these methods (TargetSpec parameters and PuppetDB queries) and how plan authors can employ the latter to: Note: the following examples assume that you are running against targets that have the Puppet agent installed.