As we get ready to wish the term SASE a happy 4th birthday, it seems odd that there is still a great deal of confusion in the market about what SASE really is and how it relates to a ‘Zero Trust’ architecture. For many, SASE is a framework for secure network design; for others, it’s seen more as an architectural approach to delivering Zero Trust. So why do we have this confusion when Gartner defined SASE back in 2019?
Put simply, managing incidents—big or small—is good for business. Not only is it a regulatory requirement, but also a factor in your profits. Your customers expect smooth operations, good customer service and protection. A dedicated incident management tool can help protect all of these. While many may think of incidents as an IT or DevOps issue, it’s hard to over emphasize that they can happen in any department.