Yes, it’s that time of year again. As the New Year’s resolutions fade and the planning cycles kick-in, technical leaders in various organisations are often asked to get out the crystal ball to inspire our teams or steer an excited Board.
Today executives and customers expect IT and digital services to be available and performant at all times; compromised availability or performance is no longer tolerable. Think about it; when was the last time a digital service was unavailable and it didn’t make the news or social media? When was the last time you visited a website that was unavailable and you waited for the outage to be over, rather than finding an alternative in the moment?
When an IT or Security issue impacts a development team’s software how are they notified? Is your organization still relying on mass emails that lack context and most engineers have probably already filtered out of their inbox? Communicating between siloed tools and teams can be difficult. How would you like to put IT, Security, legacy processes, and business notifications specific to development teams right into one of their most important tools? Now you can!