Operations | Monitoring | ITSM | DevOps | Cloud

The post-pandemic world has transformed our work habits and the landscape of conducting business. Organizations now take the hybrid approach to work, wherein employees may work from an office, while travelling, or from a remote location. This fundamental shift has accelerated the pace of cloud adoption, as the cloud makes data access possible from anyplace, anytime. But the cloud brings with it a set of complexities that must be managed.

In the bustling world of customer service, where speed, personalization, and seamless interactions reign supreme, a new technological powerhouse has emerged to transform the support landscape—Artificial Intelligence (AI). AI effortlessly adapts to the ever-changing needs of customers and businesses alike, revolutionizing the way support is delivered.

This is the sixth part of a 7-part series on the salient features that IT professionals should look for in high-performing IT infrastructure orchestration platforms for enterprise use cases.

Since server outages can lead to a loss of customers, reputation, and other troubles and it is important to get information on the status of the server on time. MetricFire's Hosted Grafana and Graphite will help you monitor server load in a timely and efficient manner. Servers generate a large number of metrics and it is essential to not only track their values but also to observe their changes over time. There is also a possibility to correlate app statistics with server load metrics.

Picture this. Over 90% of organizations use the cloud in one form or another, according to O'Reiley's research. Cloud computing is so popular because of its flexibility. Because you can access cloud computing resources on-demand, you can automatically increase or decrease resource usage depending on your workload, which is incredibly appealing — and quite different from traditional IT infrastructure. In 2023, controlling cloud spend is one of the greatest challenges for cloud users today.

APM is one of those buzzwords that is slowly becoming a necessity. Most people are still unsure what APM means and how it can help their services. But what is it? What does it stand for? And how can it help your services or digital products? This blog will answer your questions—and more.

What’s this I hear you cry, “Not another blog about Patch Management, what’s there left to say?”; well a lot, actually. I recently just passed my eighth work anniversary with N-able, and over those eight years I’ve spent more time talking to partners and prospects about Patch Management than any other topic.

Helm Dashboard is an open-source project which graphically shows installed Helm charts, revisions, and changes to their Kubernetes resources. The intents operator is an open-source Kubernetes operator which makes it possible to roll out network policies in a Kubernetes cluster, chart by chart, and gradually achieve zero trust or network segmentation.

Get excited about Grafana Tempo 2.2! Not only is this release on time, but it is also chock full of TraceQL features and performance improvements. I was honestly a little shocked by how much we have accomplished in the last three months when summarizing the changelog.

Recently I came across the Maps module build and maintained by our community. The module displays host objects and annotations on openstreetmap using the JavaScript library leaflet.js. The module reads the coordinates for each host from custom variables and is able to group multiple hosts on the same location. There is already a guide on our blog that describes how you can use the module with human readable locations instead of numeric geolocations.