Operations | Monitoring | ITSM | DevOps | Cloud

Latest posts

6 Genius Ways AI Can Revolutionize Your Customer Experience

Are you ready to transform your customer experience like never before? Discover how AI can revolutionize your approach, providing personalized, efficient, and seamless interactions. This article is going to explore ingenious ways artificial intelligence can elevate your customer service, making your business stand out in today's competitive market. Get ready to supercharge your customer satisfaction and loyalty!

How to Spot an Investment Scam: Essential Tips for Investors

In the dynamic world of investing, the promise of quick and substantial returns can be alluring. However, this enticing prospect often lures unsuspecting investors into fraudulent schemes. Protecting your hard-earned money means being vigilant and informed. This article provides essential tips to help you spot investment scams and make sound financial decisions.

OpenTelemetry Best Practices #3: Data Prep and Cleansing

Having telemetry is all well and good—amazing, in fact. It’s easy to do: add some OpenTelemetry auto-instrumentation libraries to your stack and they’ll fill your disks with data pretty quickly. However, having good telemetry data—data that’s curated into being useful—is something that is both cost-effective and represents good value.

How to Update the Biz Daemon application?

Welcome to this tutorial video where we walk you through how to update the Biz Daemon that is installed on the controlled device. Biz Daemon essentially is the required app to use AirDroid Business. It is installed on the device that allows you to monitor, manage, and control the device from your computer or mobile phone remotely.

The 5 Stages of The ITIL Service Lifecycle

The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization. Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement. It is divided into five core stages or phases, each focusing on specific activities and processes.

Why Perform Database Recovery Tests?

The top query from database administrators is: what is this database for, and why do I care? The life of a DBA is one of infinite gifts, even if those gifts are unwanted. If you've ever had an application owner drop a database in your lap, then this session is for you. Hear from professionals who have dealt with this problem time and time again. Spoiler alert: better tooling gives you and the application owner the insight they need to make informed decisions.

Monitor your InfluxDB Cloud Dedicated cluster

InfluxDB Cloud Dedicated provides fully-managed InfluxDB v3 clusters that power enterprise-grade workloads on a scalable infrastructure dedicated to your workload and your workload alone. As a fully-managed service, InfluxData takes the infrastructure hassle off your plate by monitoring and scaling your cluster when necessary. Until recently, cluster health-related metrics were only available to internal InfluxData support staff.

ScienceLogic CEO, Dave Link, Wins MeriTalk Cyber Defenders Award

Congratulations to Dave Link, CEO and founder of ScienceLogic for being named a 2024 MeriTalk Cyber Defender! Each year, MeriTalk celebrates outstanding leadership in cyber innovation within the federal government IT community. The prestigious Cyber Defenders Awards honor government and industry individuals who are at the forefront of safeguarding government systems from complex cyber-attacks, leading cyber modernization progress, and driving our nation’s cybersecurity.

15 New Relic Alternatives To Evaluate In 2024

It’s no secret. Competition is more than fierce in SaaS; it’s also bitter. The competition will enter any market, area, and idea as long as there’s money to fund it — even if the margins are close to zero. Having an observability tool like New Relic or New Relic alternatives can be the key to protecting your margins. A few hours of service disruption, a software bug, or unoptimized code deployment can significantly impact customer experience.