Operations | Monitoring | ITSM | DevOps | Cloud

Harnessing Network Observability to Speed the Telco-to-Techco Transition

For telecommunications firms (telcos), the race is on. If these organizations are to rise to meet their top challenges and growth objectives, transformation is a must. Those who make this move most rapidly will be best positioned for sustained success. Today, telcos face several significant challenges, which are creating fundamental disruption: Telcos need to transform to contend with these shifts.

The Visibility vs Cost Trap: A Dangerous Tradeoff

“You can’t investigate what you don’t have”. Every analyst knows the pain of missing context. You’re in the middle of a high-stakes investigation, but the logs you need are gone, archived weeks ago due to retention limits. Or worse, they were never collected in the first place to keep costs under control. This is the Visibility vs. Cost trap, and it puts analysts at a disadvantage every day.

OpManager earns triple recognition in 2025

We’re pleased to share that ManageEngine OpManager has earned recognition across three critical areas of IT operations, achieving triple crown status in IT infrastructure management. OpManager has been featured in GetApp’s Category Leaders, Software Advice’s Front Runners, and Capterra’s Shortlist, in addition to being named in the Gartner Market Guide for IT Infrastructure Monitoring (ITIM).

Is Your Data Truly Yours? Why Data Sovereignty in India Matters More Than Ever

As businesses in India embrace the cloud, a critical question looms: Where does your data really live, and who controls it? In 2025 alone, India’s cloud market is projected to reach US$ 21.4 billion, with further growth in 2030 expected to reach US$ 52.2 billion. This helps to underscore the rapidly expanding scale and strategic importance of cloud infrastructure in the country. But with this growth comes growing concern: Is your data secure, compliant, and under your control within Indian borders?

Slash Observability Costs Without Sacrificing Reliability: The OTEL + PagerDuty Advantage

In a time when budgets are tight but reliability still needs to be high, observability is under the spotlight. Monitoring and observability tools are some of the most expensive parts of a tech stack, often eating up the bulk of the budget. Luckily, there are strategies organizations can implement to reduce costs, such as utilizing open-source solutions like OpenTelemetry (OTEL), which provides a flexible, open standard for data collection without the price tag of proprietary tooling.

What Are the Key Benefits of Using DCIM vs. Traditional Tools?

Historically, data center professionals have managed their sites using traditional tools like Excel and Visio. While manual spreadsheets and diagrams served their purpose for simple tasks, they were never designed for the complexity, scale, or speed of modern data center operations. However, Data Center Infrastructure Management (DCIM) software is purpose-built to plan, provision, model, track, and monitor all infrastructure across all sites.

Laser Focused Kubernetes Deployments Using Argo Rollouts and Header Based Routing

A Kubernetes cluster with default configuration has access to only two deployment strategies: To get access to more advanced deployment strategies such as blue/green and canaries you need to use a dedicated Progressive Delivery controller such as Argo Rollouts. We have previously covered several basic and advanced scenarios for Argo Rollouts in our blog. Today we answer another common question which is how you can select which of all live users will have access to the canary deployment.

Unlocking Developer Productivity: SUSE Application Collection extension for Rancher Desktop

Same as in the community, Enterprise developers need tools that are both powerful and flexible. They need to innovate quickly, iterate efficiently‌ and deploy with confidence. This is where the synergy between Rancher Desktop and SUSE Application Collection truly shines, offering a comprehensive environment for modern enterprise developers.

Real User Monitoring (RUM) vs. Synthetic Monitoring: Understanding Best Practices

For modern engineering and DevOps teams, user experience isn’t a post-deployment concern, it’s a critical operational metric. Monitoring how real users interact with your application is no longer optional, especially in high-traffic, dynamic, or global environments. This is where real user monitoring (RUM) proves indispensable. But RUM isn’t the only approach.

AI-Augmented Control Plane: Scaling IT Operations with Intelligent Automation

How do you enable a team of 100 engineers to effectively support 300+ critical applications across five hosting platforms? At Thomson Reuters, we turned to AI - not as a buzzword, but as a genuine force multiplier. Experience our journey of transforming traditional IT operations into an AI-augmented powerhouse, where Datadog, ServiceNow, and custom AI solutions work in harmony to create a next-generation control plane. We'll share real victories, honest challenges, and practical insights from our mission to build a more intelligent operational framework.