Operations | Monitoring | ITSM | DevOps | Cloud

As a born-digital, born-agile IT services company, Happiest Minds delivers 24/7 strategic, transformation, and managed services across product digital engineering services, infrastructure management and security services, and generative AI business services. As its customer base and complexity grew, the company needed unified observability, multi-tenant monitoring, and real-time root cause analysis—without the burden of manual effort or siloed tools.

Gremlin CEO Kolton Andrus talks about Gremlin’s journey in helping you find and fix reliability risks.

Senior Product Manager Chris Williams will guide us through new patching features rolling out in the 10.0 Release. Find out more about Patch Caching, Default Patch Approvals, and other enhancements to achieve a flawless patching experience.

In this 10.0 stream, Product Manager Reed Woods walks through how to streamline onboarding and login with SSO. We will also overview other updates to account administration.

In the latest N-sight update, Brian Mackie highlights new features and upcoming changes. Users can now access detailed device information, including TPM chip data, CPU, memory, and Azure subscription details, along with utilization graphs that track trends over time. A chronological activities log will soon be added, featuring blue screen events and user login/logout information. Additionally, a new tagging feature allows for custom device labels, and enhancements to patch management capabilities are on the way, including support for Linux and Mac devices.

Tim and Tom are back with another special DEX Show Live!—recorded last week at Nexthink Experience London at the Intercontinental by the iconic O2. Day 1 of the world's biggest DEX event saw over a thousand IT pros gather for two days of innovation, insight, and energy. In this lively episode, the hosts are joined by Guillaume Charles, Senior Director of Product Management (Diagnostics) at Nexthink, and Gabriela Moraes from Electrolux to explore the state of digital and AI adoption in the enterprise.