Operations | Monitoring | ITSM | DevOps | Cloud

Enhanced multi-modal Ask Zia, AI-powered workflow builder, guided tours, and more

We've rolled out our biggest GenAI release for the cloud version of ServiceDesk Plus. Explore the enhanced Ask Zia that now sports an LLM-style interface, and the new GenAI-powered workflow builder that can move your workflows from concept to execution in minutes. Plus, learn how to connect the on-premises version of ServiceDesk Plus with over 40 telephony providers that help your support teams place and receive calls directly within the application.

GitKraken CLI Tricks You Need to Know!

Managing multiple repositories shouldn't mean running the same Git commands dozens of times. GitKraken CLI brings multi-repo actions, unified Git workflows, and standardization to command line developers who need bulk operations across their entire workspace. In this GitKon presentation, Louis Silvio (Software Engineer & Cloud Architect at GitKraken) demonstrates how the GitKraken CLI solves the context-switching chaos that slows down modern development teams.

GitKraken Desktop 11.5 Release: Performance Upgrade

Back to basics. Back to speed. GitKraken Desktop 11.5 is about fixing what was slowing you down. Large repos now open in seconds, stashes refresh instantly, and repos with thousands of refs load without breaking a sweat. Highlights: This release is about speed, reliability, and bringing GitKraken back to its core: a Git client that just works. And works fast. Welcome to 11.5.

Building and deploying a Python MCP server with FastMCP and CircleCI

Extending Large Language Models (LLMs) with custom tools has become increasingly valuable in today’s AI landscape. Model Context Protocol (MCP) servers provide a standardized way to connect external tools and resources to LLMs. This can enhance their capabilities beyond basic text generation. While thousands of pre-built MCP servers exist, creating your own allows you to address specific workflows. You can implement use cases that off-the-shelf solutions cannot handle.

Redis Performance Monitoring: Combine Logs and Metrics for Complete Visibility

Redis earns its place in modern stacks because it’s an in-memory data store with microsecond latency and rich data structures, making it perfect for things like caching, sessions, and rate limiting. Since it often sits on the request path, small issues (connection churn, blocked commands, memory pressure) can quickly ripple into user-visible incidents.

Chaos Engineering works, but it has to scale

Over the years, Chaos Engineering has proven its effectiveness time and time again, uncovering risks and saving companies millions they would have lost in painful, brand-impacting outages. But as Chaos Engineering adoption increased, we found organizations running into the same stumbling blocks when they tried to scale. Individual teams would get great results with Chaos Engineering, then stall as they tried to get more teams involved.

Medical Inventory Management Guide: 6 Best Practices

In the healthcare sector, medical inventory management is far more than a simple logistical task. It directly impacts patient safety, quality of care, and cost control. A stockout of sterile gloves, syringes, or essential devices can delay a procedure, while overstocking leads to waste and ties up financial resources. With strict regulations, mandatory traceability, and urgent demands, healthcare facilities must find the right balance.