Operations | Monitoring | ITSM | DevOps | Cloud

What Are SLMs? Small Language Models, Explained

Large language models (LLMs) are AI models with billions of parameters, trained on vast amounts of data. These models are typically flexible and generalized. The volume and distribution of training data determines what kind of knowledge a large language model can demonstrate. By training these large models on a variety of information from all knowledge domains, these models can perform sufficiently well on all tasks.

How To Decide Between Hosting Your Own Status Page Versus Using a Managed One

A status page forms a key part of your incident communication strategy. When it comes to setting up a status page, you have two options: We will examine the pros and cons of each option along these dimensions: For 1, if you choose a self-managed, open-source or custom solution, it's in your control. For a managed solution, you are limited by the provider's feature set. For 2, if you choose a self-managed solution, your team is responsible for the quality of the service.

AIOps for DevOps: Enhancing Collaboration and Efficiency

More than ever, DevOps teams are constantly tasked with improving collaboration, accelerating software development, and ensuring smooth operations. However, traditional monitoring and alerting methods, often called a “black box approach,” offer limited insight into system performance. As a result, teams rely on reactive approaches, only responding to incidents after they occur without prior planning or strategy.

What is Device Owner Mode? And What Are the Features?

Device Owner Mode is a management feature that gives organizations complete control over their Android devices. These devices are fully managed and owned by the organization. It is commonly used for company-provided devices that are dedicated to work, and employees can only use these devices during work hours.

InvGate Asset Management: 5-Minute Demo

InvGate Asset Management lets you create, discover, track, and manage your IT asset inventory. You can also automate tasks, manage your financials, build a CMDB, be ready for audits, and more. And, of course, you can link InvGate Service Management tickets to assets for a complete support workflow, aligned with best ITAM and ITSM practices.

NiCE Oracle Management Pack | 5 Minutes Explainer Video

This short video will give a quick overview of the main features of the NiCE Oracle Database Management Pack, such as Discovery, Monitors, Diagnostic Tasks, Performance and Logfile Monitoring, Reporting, and, of course, Security aspects of advanced Oracle database monitoring.

How to Control Observability Costs with Grafana Cloud | Demo | Adaptive Telemetry | Loki | Profiling

In this video, Grafana Labs demonstrates how Grafana Cloud addresses the challenges of rising observability costs faced by organizations worldwide. As observability costs grow and logging architectures become increasingly resource-intensive, teams are forced to make difficult decisions about coverage, often leaving critical blind spots. Grafana Cloud offers a cost-effective, end-to-end observability solution that eliminates the need for compromise on efficiency or performance.

How to Maximize Customer Retention with Grafana Cloud SLOs | Demo | Alert Management | Incidents

In this video, Mark Covelo, a Solutions Engineer at Grafana Labs, demonstrates how Grafana Cloud SLO empowers organizations to improve customer retention by simplifying the adoption of Service Level Objectives (SLOs). SLOs provide critical insights into the customer experience, enabling teams to prioritize and resolve user-impacting issues effectively.

Risks and Mitigation of Unpatched Software: Protect Your Systems Before it's Too Late

Let’s be real—leaving software unpatched is like forgetting to lock your front door before heading out. It may seem harmless at first, but it gives cybercriminals an open invitation to waltz in and wreak havoc. The risks and mitigation of unpatched software are critical topics for organizations to understand because unpatched vulnerabilities are one of the leading entry points for ransomware attacks.