Operations | Monitoring | ITSM | DevOps | Cloud

Moving Ahead: $85 Million in Funding and the Next Chapter in Our Journey

Patrick, Vincent and myself founded Nexthink because we believed in a future in which IT departments and employees work together to have a great digital experience. At that time, we observed that IT departments were traditionally focused on server, network and applications and often neglected the employee experience as a key driver for success and productivity. At best, organizations were reactive to support users, instead of proactively fixing issues before employees were impacted.

8 Features your e-commerce website must have to make it big

If you are running an online business, your sales will greatly depend on the quality and availability of your e-commerce website. While the quality of the product is equally important, it is your website that tempts potential consumers to buy your product. In an age when the majority of customers search and buy products or services online before visiting a store, the quality of your e-commerce website becomes more important in shaping public perception about your product.

The Next Great Thing in Rubber Duck Debugging

There's a line in the second Harry Potter film where a wizard named Mr. Weasley asks “Tell me, what exactly is the function of a rubber duck?” It’s a good question. Some acceptable answers: rubber ducks are for singing to in the bath, floating down a river as part of a creative fundraiser raise money, or to entertain your dog. Developers, however, have a completely different answer to Mr. Weasley's question.

Healthcare IoT: Monitoring Diabetes with Logz.io

Before I hop right in, it’s important to understand a bit about diabetes. Diabetes is what happens when your body cannot produce (type 1) or respond (type 2) to insulin effectively. The impact on the body is frequently quite severe — people who have difficulty controlling their blood sugar levels run the risk of losing feeling in their fingers and/or toes or even going into a coma if their blood sugar is either too high or too low.

Distrusted Symantec Certificates are Added to SSL Monitoring

Google had announced that Chrome would begin distrusting certificates issued by Symantec Corporation’s PKI and the decision is followed by other major browsers. These are the certificates by Thawte, VeriSign, Equifax, GeoTrust, and RapidSSL that are issued before 1st of December 2017.

Upgrading Your AWS Kubernetes Cluster By Replacing It

With the recent panic over the zero-day Kubernetes vulnerability CVE-2018-1002105, Kubernetes administrators are scrambling to ensure their Kubernetes clusters are upgraded to a version that is patched for the vulnerability. As of this writing, the minimum versions that have the patch are 1.10.11, 1.11.5, 1.12.3, and 1.13.0-rc.1.

2018 Website Outages: Key Lessons from Popular Website Downtime

Now that companies depend on the cloud for access to key services and business operations, downtime has a larger impact on productivity. Uptime is just as critical to small businesses as it is to major ecommerce retailers on Black Friday. Even the public relies on various services like Alexa and email to be available throughout the day. Looking at major outages over the past year provides insight into how companies prepare to handle these events.