Operations | Monitoring | ITSM | DevOps | Cloud

What is Infrastructure as Code (IaC)? Best Practices, Tools, Examples & Why Every Organization Should Be Using It

Infrastructure as code (IaC) is the act of writing infrastructure configurations as code so they can be understood, repeated, and enforced with less manual effort. IaC is also a powerful way to convert institutional knowledge into technical knowledge. It’s a far-reaching and essential part of managing infrastructure at scale, with benefits that have expanded to platform engineering, security and compliance, network administration, and so much more.

How Organisations Save Time and Cost With Automated Media Redaction Software

If your organisation handles body-worn video, CCTV, interview recordings, customer calls, or even screen captures, you already know redaction isn't just a "privacy step." It's a production pipeline-often slow, repetitive, and surprisingly expensive.

Boosting IT Productivity with AI-Driven Spreadsheet Automation

Modern IT teams operate under constant pressure. They are expected to deliver faster, reduce errors, maintain uptime, and extract meaningful insights from ever-growing volumes of operational data. Spreadsheets remain one of the most widely used tools in IT operations, even in organizations that rely heavily on cloud platforms, monitoring systems, and DevOps pipelines. However, manual spreadsheet work often becomes a productivity bottleneck.

Why Security and Stability Matter in Infrastructure Management

In the high-stakes world of modern infrastructure management, "move fast but break things" is not a viable strategy. As organizations scale their digital footprints, the competing demands of velocity and vulnerability have created a new operational reality. Today, the integrity of your infrastructure is synonymous with the integrity of your business. For system administrators and DevOps engineers, the landscape has shifted. It is not enough to simply provision servers and deploy applications.

How to Generate a New Puppet Module with VS Code and GitHub Copilot

Revolutionize your infrastructure by leveraging AI tooling in the Puppet ecosystem. In this technical demonstration, we explore how to significantly reduce the time required to create new Puppet modules using Visual Studio Code, GitHub Copilot, and the Puppet Model Context Protocol (MCP) server.

Resolve's Agents of IT podcast - Ep. 12 - Bob Strong, AVP of Service Operations at Assurant

What does it really take to move from reactive IT firefighting to intelligent, AI-driven operations? In this episode of Agents of IT, Resolve CCO Sean Heuer and COO Ari Stowe sit down with Bob Armstrong, AVP of Service Operations at Assurant, to unpack what happens when a 25-year service operations leader embraces AI, automation, and agentic workflows.