It is now the de facto standard for companies to operate across numerous regions and cloud-accounts. The reasons for this vary, and depending on where you sit in the organization, these reasons may be more or less apparent to you.

Network Operations might never be the same. But then again, why would anyone want it to be? The power of automation and orchestration can bring incredible value to the Network Operations Center (NOC), including the business-critical call to get proactive and ahead of the incidence response and management game. It’s more than a towering volume of events – it’s the complexities involved, too.

Chances are, you’re familiar with the strategy of adding an additional “9” to service level agreements (SLAs) to boost the experiences your organization provides. With plenty of ways to do so, there’s one that particularly stands out among the others: Service Blueprinting. Banking executive Lynn Shostack in 1984 first described a service blueprint in a Harvard Business Review publication.

The transition from traditional on-premises IT infrastructure to the public cloud has brought substantial relief to IT decision-makers and sysadmins. Since many organizations use Microsoft Windows as their preferred operating system, Microsoft Azure has become the public cloud provider of choice automatically owing to a familiar GUI and Active Directory sync.