Operations | Monitoring | ITSM | DevOps | Cloud

What 700+ IT Operations Pros Learned about Improving the Remote Work Digital Experience

Missed our webinar on remote work digital experience? Watch the recording here. It’s no secret that many IT departments are scrambling to support hundreds, and in some cases, thousands of new remote workers. Last week over 700 IT Operations leaders and professionals registered for our Remote Work digital experience webinar because right now these people are facing unprecedented pressure to keep their companies productive and their employees free of technology disruptions.

Visualizing COVID-19 with Elastic

There are various publicly available data-sources that we may leverage to visualize the COVID-19 pandemic. We will use the materials created by SiScale (https://www.siscale.com/) as they have composed a rather elegant means of ingesting COVID-19 data. This document is designed to be an instructional guide on how to implement this solution locally or with the Elastic Cloud. We will first configure the necessary components, ingest the data source, then show how to create the additional Machine Learning jobs as well as creating a Canvas dashboard.

IT Service Management Trends to Watch Out for in 2020

ITSM is a hot topic for people who manage IT infrastructure. There are new developments coming out every few months that tend to show where the industry is headed. ‘Automation’ has been all the craze for the past few years, yet it is still quite relevant even today. Then there is ‘digital transformation’, another significant industry jargon that gets thrown around a lot. Last year was all about the release of ‘ITIL V4’ – a major step towards the future.

How to effectively manage your AWS costs

Often, when companies are new to Amazon Web Services (AWS), they aren’t focused much on the cost. They’re more likely fixated on taking advantage of the scalability and flexibility offered by the cloud. As a company’s AWS cloud infrastructure grows, it will find that its cloud costs grow as well. As the number of AWS accounts increases over time, there’s a higher chance of overspending on unnecessary cloud resources.

Monitoring critical business applications while working remotely

With a huge number of employees around the globe working remotely during the COVID-19 pandemic, delivering uninterrupted business services to customers has become a major challenge. This requires strict monitoring of all critical business applications in order to accommodate an increased amount of requests, which can cause a critical downtime if not monitored appropriately.

Five worthy reads: Keeping a close eye on cybersecurity while working remotely

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we highlight the importance of creating and enforcing a solid cybersecurity strategy for employees who work remotely.