When your organization’s very ability to share, collaborate and meet depends on Microsoft Teams performing, solely watching Teams service availability simply isn’t enough. Employees operate on the assumption that every bit of technology they rely on just works. Teams is the modern example of the most critical application to businesses today, with over 145 million daily active users.
When you think about how to automate processes within the IT industry, your mind probably goes first to tools. After all, the past decade has witnessed an explosion of tools from across the industry that promise to make it easy to automate virtually every aspect of IT operations — from low-code development solutions that automate coding, to release automation tools for applications, to automated monitoring and security platforms.
Working for a company, you always want to think that your product or service is superior to the competition. As a Marketing executive, a major part of my job is to highlight why Ribbon is a leader in delivering IP Optical and Cloud & Edge solutions to the largest service providers, enterprises and critical infrastructure companies all over the world. But how do our customers perceive us? What do they really think of the Ribbon brand? How do we fare against our competitors in customers’ minds?
