Operations | Monitoring | ITSM | DevOps | Cloud

The doctor is in: why domain agnostic AIOps is a necessity for diagnosis

Gartner recently identified two different high-level categories of AIOps: domain-centric and domain-agnostic. Elik Eizenberg, CTO at BigPanda, explains the difference and why would you need the latter to gain an overall view and understanding of your IT Ops.

Empower Your Network Operations Team With AI

Voice networks are become increasing complex. Unfortunately, most businesses do not have the luxury of having vast multi-domain expertise within their voice network teams to address the all of new operational challenges that comes with SIP, Cloud Architectures, Multi-Access Networks, Policy and Routing, and so on. That overwhelming complexity inherently is driving the need for different types solutions to ensure efficient operations.

Open-Source Monitoring With SolarWinds AppOptics

In software terms, “open source” means applications and their source code are available for the public to download and modify free of cost. Anyone can access, edit, and supplement the code to create an enhanced version of the application. Vendors often do this by forking the source code to create their own version of the application, marketing their version commercially.

What Does The Princess Bride Have to Do with Your Service Desk?

Based on a 1973 book by William Goldman, the film became a cult classic. A story of true love, giants, pirates and miracles – it is loved by IT geeks all around the world. So many memorable quotations, and so many references to use when selecting a new service desk. It would be rude not to quote some.

Ivanti Derived Credentials: A Zero Sign-On Solution for Smart Card-Enabled Organizations

Government agencies and some regulated industries have adopted standards (such as NIST SP 800-157) for issuing smart cards, based on the user’s validated and confirmed identity. The smart cards have digital certificates such as an authentication certification, a signing certificate, and an encryption private key (certificate). Often the smart cards also act as human recognizable identity validation cards and contain the user’s picture (for a guard to validate at a door or gate).

What's New: Introducing the PagerDuty App for Salesforce Service Cloud

In today’s world of digital everything, where customers are increasingly demanding instant updates when problems occur, it’s more important than ever to take immediate action. Seconds matter, and teams need to be empowered to proactively solve customer-impacting incidents as quickly as possible.

No more searching for a needle in a haystack: A world where Elastic & StackState team up

Meeting the goal of delivering great performance and reliability in the face of our ever-changing, increasingly autonomous IT environments is fundamentally challenged by a data problem. Sure, there’s lots of it - logs, metrics, and APM traces - but it is exceedingly hard to extract actionable information when there are so many fast moving parts.

Broadcom Awarded Highest Vendor Score in EMA Radar Report For NPM

Broadcom is proud to be named a “Value Leader” in the 2021 EMA Radar Report For Network Performance Management. Broadcom received the highest vendor strength score and was selected as having the best alert and alarm management. We believe this recognition validates our strong NetOps vision and our ability to speed the delivery of new network monitoring software innovations that help address the network transformation challenges of our customers.