Operations | Monitoring | ITSM | DevOps | Cloud

The most reliable way to stay connected across borders is to stop depending on a single local carrier. A SIM tied to one network works fine at home, but the moment a device or an employee crosses a border, that same SIM becomes the weak link. Roaming fees climb and coverage gets patchy. Often nobody at the office notices until something stops reporting or someone stops answering. Companies that work internationally solve this with two tools. Devices get a multi-network SIM, and travelers get an eSIM, a SIM that is installed digitally instead of as a physical card.

For years, proof of age at an alcohol till in England and Wales meant something you could hold in your hand: a passport, a photocard driving licence, a PASS card. That's no longer the whole list. Since mid-September 2026, licensed premises can accept certified digital proof of age from a customer's phone.

Synthetic monitoring has been a critical part of application reliability for years. It gives engineering and operations teams a way to proactively test applications, APIs, and critical customer journeys before users encounter problems. But there is a fundamental limitation with the traditional approach: Someone has to create the tests. As applications become more distributed and customer journeys become more complex, organizations can end up maintaining hundreds or even thousands of synthetic scripts. Every new feature, API, dependency, or change to a customer journey can require another update.

From infrastructure health to end-user experience.

Only 8% of UK public sector IT professionals say AI is fully governed, while just 16% report full compliance with Secure by Design principles.