Operations | Monitoring | ITSM | DevOps | Cloud

The Business Activity Monitoring (BAM) module's new feature allows seamless navigation directly to the Azure portal. This video provides an overview of how BAM enables the monitoring and querying of logs from Azure App Insights and Log Analytics. It also showcases a use case in the employee benefits scenario, where daily file processing data is visualized for business and support teams to track system activities.

To know how disruptions to one service might affect other services in your digital environment, it’s important to have a record of how applications and technical services connect within your architecture. Service dependency maps in xMatters define and visualize relationships between your services, so you can instantly see whether a service is impacted by any active incidents, and how that incident impacts other services. Dependency maps can be expanded to show additional upstream and downstream services and help identify a potential root cause.