As a pioneer of audio electronics solutions for all in-vehicle communication demands, this organization has delivered an enhanced driving experience to more than 50 million vehicles across the globe. With over 60 years of experience, this organization has been a trailblazer in the audio electronics industry. It has been recognized by Guinness World Records, NASSCOM, and many more for its contributions to the world of audio technology.
“Make life easier” isn’t a mantra for the lazy—it’s a way to drill down on important automation in the IT Ops room. When Ryan Taylor, VP of solutions engineering at Transposit, talks about his experience and outlook in the IT Ops chair, people tend to listen.
At Intercom, we focus on customer experience above all—our service’s availability and performance is our top priority. That requires a strong culture of observability across our teams and systems. As a result, we invest a lot in the reliability of our application. But unpredictable failures are inevitable, and when they happen it’s humans that fix them. We operate a socio-technical system, and its ability to recover when faced with adversity is called resilience.
Dish Network is on a mission to connect people and things by changing the way the world communicates. With products ranging from Dish and Sling TV to retail wireless services and 5G networks, monitoring their satellite communications equipment is mission critical to maintaining extreme uptime for Dish’s 20 million customers across the United States.
Integration and middleware staffing issues within IT Operations and Service Delivery teams are common, even in the largest enterprises. Here is the story of one large enterprise.