Operations | Monitoring | ITSM | DevOps | Cloud

Revolutionize your infrastructure by leveraging AI tooling in the Puppet ecosystem. In this technical demonstration, we explore how to significantly reduce the time required to create new Puppet modules using Visual Studio Code, GitHub Copilot, and the Puppet Model Context Protocol (MCP) server.

This video explains how antivirus software can interfere with WhatsUp Gold performance and gives recommended exclusions and settings to ensure both products work together reliably.

In this first episode of the FSO Spotlight Roundtable Series, we focus on the Middle East and Africa (MEA)—a region where enterprise IT maturity is shaped as much by government-led digital agendas as by organizational priorities. This discussion features regional IT solution experts from across MEA, who share ground-level perspectives on how enterprises are navigating observability, infrastructure design, vendor choices, and operational maturity amid uneven infrastructure readiness and evolving regulatory practices.

Service Level Agreements are operational controls that guide response priorities, manage commitments, and evaluate delivery quality across IT and business services.

Resolve just dropped a new single: “It’s Over, ITSM AI.” Fast. Loud. Early-2000s pop punk energy. Total breakup anthem. For everyone done with endless tickets and empty AI promises… Autonomous resolution has entered the chat. Watch the video. Press play. Break up with bad ITSM AI.

IT spending is expected to hit $5 trillion globally this year—and organizations need clarity on where every dollar goes. In this video, we break down IT Financial Management (ITFM): what it is, why it matters, and how it helps businesses make smarter technology investments. This guide will help you build a foundation for financial clarity and accountability.

When scripts work they're like magic. But what do you do when they break? Join NinjaOne Community STARS as they demystify the art of debugging, from how to spot exactly what broke and why to applying fixes fast without the late nights and guesswork.

Agentic AI doesn’t replace analysts, it augments them. The real value comes from making teams more efficient, not smaller. This is the perspective most people miss. Additional Resources: About Elastic Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale. Elastic’s solutions for search, observability, and security are built on the Elastic Search AI Platform — the development platform used by thousands of companies, including more than 50% of the Fortune 500.