Operations | Monitoring | ITSM | DevOps | Cloud

Building the Best Incident Response Team

When it comes to critical incident management, IT teams require a structured approach that will ensure that any cybersecurity event is swiftly remediated. And no incident management plan is complete without a clearly defined incident response team. Whether your team is looking to establish an incident response team from scratch or just improve existing response practices, this blog will help your organization understand what it takes to build the best incident response team.

How SEO Strategy Can Help MSPs Grow Their Business

One of the main goals for every MSP is to make getting new clients onboard as easy as possible. A major way to achieve this is to rank high on Google for the area your MSP operates. Purple Cloud IT is an MSP that serves clients in the UK, but we’ve also helped many MSPs over the years with their SEO and Google ranking because we’ve found that we’re pretty good at SEO.

Why Have a Test Environment

As part of our best practices Kelverion always recommends having a test automation platform. There are several reasons explained below why Kelverion recommends customers have a test environment. We know it takes a little bit of time and resources, but it truly can be a safe zone that allows you to test and grow your IT automation processes. Let’s explore some of the most common reasons.

Scale your code review with custom merge checks

Pull requests are a core feature of Bitbucket Cloud, serving as the hub where code contributions are reviewed, discussed, and approved before being merged into the codebase. Initially, developers focused on ensuring that proposed changes were bug-free, adhered to correct code styling, and included appropriate tests. Over time, the role of pull requests has expanded to act as a checkpoint, ensuring that only high-quality and compliant code reaches production.

Lumigo's Observability and Troubleshooting Platform

Lumigo is an observability and troubleshooting platform that autonomously deploys Observability in under 5 minutes with a single click, automatically capturing and contextualizing all of the metrics, logs, and distributed traces developers need to troubleshoot microservice issues in production. Lumigo is the only observability platform that enriches traces with complete in-context request and response payloads and correlates them to the relevant logs and metrics, enabling developers to resolve issues up to 80% faster.