Operations | Monitoring | ITSM | DevOps | Cloud

This guest blog post is authored by Anatoly Mikhaylov, a Principal Engineer at Zendesk and Datadog Ambassador, and by Nick Hefty, a Senior Engineer at Zendesk.

Since its inception, the Site24x7 platform has been the central pillar of monitoring. In 2025, it evolved beyond monitoring to become a comprehensive decision-making layer for modern IT operations. With a strong focus on usability, intelligence, governance, and scalability, this year’s enhancements were designed to help teams see clearly, act decisively, and plan confidently for the future.

Understanding Splunk pricing is crucial for organizations evaluating SIEM solutions. This guide examines licensing models, actual costs, and essential pricing factors to help you make an informed investment decision for your security and monitoring needs.

What remains of the 2025 AI hype? After a year of “AI will fix everything” promises, engineering teams in 2025 hit a wall of reality: AI is a tool, not a magic bullet. We’re now seeing a more practical approach: identifying broken workflows and tasks where AI can help and leveraging AI strengths like data analysis at speed and scale to derive meaningful, valuable insights. Looking ahead, 2026 will reward organizations that combine AI innovation with a practical approach.

As we enter 2026, the dust has settled on the initial explosion of hybrid work and cloud adoption. The "new normal" is no longer new; it is simply operations as usual. However, the tools we use to manage this ecosystem are undergoing a massive correction. The fragmented, tool-sprawl approach of the early 2020s is proving unsustainable in the face of growing network complexity. Network operations teams are no longer looking for more data; they are looking for better answers.

ManageEngine earns Major Player status for helping enterprises achieve resilient, high-performance digital ecosystems through unified full-stack observability.

The year 2025 has been exciting for Site24x7, packed with innovations designed to make monitoring smarter, faster, and more intuitive. From enhanced APM insights and deeper database observability to a more powerful log management experience and AI-driven plugin enhancements, we’ve focused on giving teams the tools they need to troubleshoot faster, gain clearer insights, and manage complex environments with ease. Let’s rewind and see our 2025 highlights.

By Bill Balnave, VP of Customer Success at Mezmo The core promise of modern observability is simple: cut Mean Time To Resolution (MTTR). Yet, despite a boom in tooling and investment over the last four years, the data tells a sobering story: our industry is actually getting worse at finding and resolving issues. Dashboards, once our trusted guide, have become the starting point for a chaotic "dashboard hunt" that rarely leads to the definitive root cause.

This year’s Gartner IT Infrastructure, Operations and Cloud Strategies Conference made one thing abundantly clear: the industry is moving beyond reactive monitoring and isolated dashboards toward autonomous, outcome-driven IT operations. While AI and agentic automation dominated keynotes and vendor messaging, conversations on the show floor reflected a more grounded reality.