Operations | Monitoring | ITSM | DevOps | Cloud

The border between the management of telecommunications networks and the services that they support and the management of IT infrastructures and the applications that they support has always been a porous one. One might say that they are like two dialects of the same language rather than different languages. Nonetheless, these areas, whether characterised by technology or practice, are different and have, for the most part, been served by different vendors and products.

As enterprises grapple with the evolving landscape of security threats, the need to safeguard internal networks from the broader internet is increasingly important. In environments with restricted internet access, it can be difficult to manage software updates in an easy, reliable way. When managing devices in the field, change management and compliance policies can introduce even more complexity to the update process. You can solve these challenges using snaps and the Snap Store Proxy.

The role of Managed Service Providers (MSPs) has become increasingly pivotal nowadays, with businesses relying on their expertise to manage and optimize complex network infrastructures. The effective monitoring of these intricate networks is central to the success of MSPs, a practice known as MSP Monitoring.

Infrastructure is a complex and difficult concept for developers. When an issue occurs, where do you even begin to look? I’ve spent years of my life playing the “What looks like one but not like the other” game, wrestling with confirmation bias and hunting through haystacks of logs to find a clue to my hosted applications. This takes away from time spent improving my applications—and it isn’t fun.

As a growing number of people take note of their online privacy, the Virtual Private Network (VPN) has come to the fore as a simple, accessible way to secure one’s digital footprint. If you’re ready to use a VPN, you may be wondering how to get started. Whether you’re concerned about data breaches, online surveillance, or simply wish to access geo-restricted content, our comprehensive guide is here to demystify the process.

CitrixBleed, or CVE-2023-4966, is now an infamous security vulnerability affecting Citrix NetScaler that allows attackers to hijack user sessions by stealing session authentication tokens. Unfortunately, it has affected many NetScaler customers including Xfinity, which lost data for 36 million customers as a result of CitrixBleed. There is no way to protect against CitrixBleed by configuring the NetScaler WAF to detect and block it.

In the vast landscape of connectivity, Internet Service Providers (ISPs) serve as the architects behind the intricate web that links residential users and businesses to the global digital realm. ISP networks are a sophisticated combination of technologies and infrastructure that require efficient management from administrators for maximum value for all parties involved.