Operations | Monitoring | ITSM | DevOps | Cloud

Demo of Jira Software's CI/CD integration | Atlassian

Integrating your CI/CD tools with Jira Software is one of the easiest things you can do to get more value out of Jira Software for free, whether you’re using Bitbucket Pipelines, GitHub, GitLab, Jenkins, CircleCI, Octopus Deploy or others. Did you know that integrating your CI/CD tools with Jira Software unlocks several highly valuable and free native Jira Software features? During this office hours, we demo and talk through.

The Unplanned Show, Episode 2: Hadijah Creary Demystifies Customer Success vs Customer Service

In this episode, Hadijah Creary breaks down what Customer Service teams are versus Customer Success teams. What do they care about? How can they each get more proactive to improve the overall customer experience? And why is it PagerDuty Customer Service Operations and not Customer Success Operations?

How to overcome obstacles on your Enterprise Service Management (ESM) journey

Expanding ITSM beyond IT isn’t a walk in the park. There are countless roadblocks that you’ll need to overcome. Phil Bowermaster, Director of Solutions Marketing at Ivanti, and Mark Temple, Assistant Director for Service Management at the University of Glasgow, share their experiences and give advice on how to make your ESM initiative a successful one.

What is TTFB? | Time to first Byte Explained

This video delves into the crucial topic of Time to First Byte (TTFB). Time to First Byte is a vital metric that measures the duration it takes for a user's browser to receive the first byte of data from a web server. By understanding TTFB, you gain valuable insights into the responsiveness and efficiency of your website. Sematext's monitoring tool empowers you to accurately measure and track TTFB across multiple sites without needing local installations.

What is Grafana Scenes? - with Torkel Ödegaard, creator of Grafana (Grafana Office Hours #02)

In GrafanaCON 2023, the latest version of Grafana 10 was announced, and with it, Scenes. But what is Grafana Scenes? Torkel Ödegaard, creator of Grafana and co-founder of Grafana Labs, joins Senior Developer Advocate Nicole van der Hoeven to discuss what Scenes is and how you can use it to create dynamic dashboards like never before.