Operations | Monitoring | ITSM | DevOps | Cloud

Unlock the power of ITSM Metrics with this comprehensive guide! In this video, we delve into the world of IT Service Management metrics and how they drive operational excellence, data-driven decisions, and user satisfaction. From understanding essential metrics like Incident Volume and First Call Resolution Rate to exploring their strategic significance, you'll gain insights to elevate your IT services. Whether you're a tech enthusiast or a business leader, join us on this journey to harness the true potential of ITSM Metrics!

Join Narayan Sainaney, the CTO of Codezero, as he delves into the challenges of real-time collaboration in Kubernetes and shares a personal tale of scalability, outages, and the solutions that emerged from these challenges. Discover how Codezero's tools can redefine your Kubernetes experience.

On the heels of the public beta opening for AI-generated runbooks in Runbook Automation, we asked Jake Cohen from product management about how this is different from generating code with something like chatGPT or various AI-powered code completion tools available. We get into prompt engineering, managing output quality, and privacy and security concerns.

Teneo is a solutions provider focused on reducing complexity. We find most network and security teams are overworked and have to operate increasingly complex systems to meet business demands. We combine leading technology with deep expertise to create new ideas on how to simplify IT operations. Simplification reduces risk, saves money, improves time to resolution and boosts user adoption. We call this “simplification through innovation”.

Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Learn more - https://rbbn.com

In this video, we will demonstrate how to automatically correlate performance test results with server-side tracing data in Grafana Cloud k6 to troubleshoot issues quickly and efficiently.

IT Professionals are the unsung heroes of modern businesses. They keep our networks, systems, databases and applications up and running. This fun video is a shoutout to all the MVPs out there. We can't make the play without you!

🚀 Elevate your OpenSearch game with Sematext! 🚀 Ready to excel in OpenSearch? Sematext offers top-tier Consulting, Training, and Production Support services, finely tuned to empower you with expertise in Opensearch's most critical aspects. Explore our comprehensive suite of services, meticulously designed to bolster your OpenSearch journey.

On September 7th, Sentry hosted its first-ever Berlin meetup with the FastAPI community at the Mercure Hotel Berlin MOA. Speakers included Sebastian Ramirez, founder of FastAPI, Armin Ronacher, founder of Flask, Marcelo Trylesinski, maintainer of Starlette & Uvicorn, and Samuel Colvin, founder of Pydantic.