Operations | Monitoring | ITSM | DevOps | Cloud

How to Transform IT Service Management with Generative AI

It’s no secret that AI and automation can help IT teams reduce workloads and accelerate service delivery — in fact, Ivanti research shows that 92% of IT workers find automation necessary to be efficient at their job. However, when it comes to the use of generative AI, IT professionals are not convinced: 56% believe that it will benefit employers more than employees. Some of this scepticism comes from lack of clarity around gen AI plans and applications in the organization.

Log Wrangling Make Your Logs Work For You

Senior Sales Engineer Chris Black enlightens users on 'Log Wrangling’. Utilizing his expertise, Chris compares logs to livestock and provides strategies to manage them effectively, just like a wrangler would handle livestock. Topics discussed include ways to understand and maximize the utility of logs, the complexities of log wrangling, how to simplify the process, and the significance of data normalization. He also touches on organizational policies, the importance of feedback mechanisms in resource management, and key considerations when choosing your log priorities.

An introduction to Duet AI in Google Cloud

Join this session to discover how Duet AI in Google Cloud, an AI-powered collaborator, can boost your team’s productivity and expertise in the cloud domain. We’ll explore the powerful features of Duet AI, such as AI-driven code assistance directly in integrated development environments to increase developer productivity, AI-backed operations to help operators better manage cloud infrastructure and application, AI-powered data exploration, and Duet AI in AppSheet that empowers business users to build apps in the cloud. We’ll also share our vision for Duet AI, explore the future roadmap, and demo its key features.

Get started with continuous profiling: Grafana Cloud Profiles

Watch a step-by-step demo of how to get started with Grafana Cloud Profiles, the hosted continuous profiling tool that gives you a cost-efficient way to better understand the resource usage of code. Plus, get tips on how to best leverage continuous profiling for better visibility into your observability stack.

Enhancing Business Efficiency through Automation #shorts

To fulfill its mission “to be Australia’s leading transactions, regulatory and disputes law firm – committed to outstanding citizenship," the law firm of Gilbert + Tobin is continuously striving to improve digital service delivery by leveraging best-in-class service management technologies. That commitment has led it into a long-term partnership with Ivanti.