Operations | Monitoring | ITSM | DevOps | Cloud

The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization. Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement. It is divided into five core stages or phases, each focusing on specific activities and processes.

Welcome to this tutorial video where we walk you through how to update the Biz Daemon that is installed on the controlled device. Biz Daemon essentially is the required app to use AirDroid Business. It is installed on the device that allows you to monitor, manage, and control the device from your computer or mobile phone remotely.

Memfault's product team shares an inside perspective on how Product Analytics will make it easier for embedded teams to make data-driven decisions and build connected devices their customers love and trust.

Frank Geisler, CEO of GDS Business Intelligence GmbH, explains how he uses SQL Compare and SQL Data Compare.

Scaling incident management processes can present massive challenges for an organization as large and complex as Netflix. And for Netflix, whose brand has become synonymous with dependability, there’s a lot at stake. Since its introduction to a specific set of Netflix teams, incident.io has been organically adopted far and wide across Netflix Engineering, highlighting just how indispensable and impactful the tool has become.

In this conversation with Sephora's Senior Performance Engineer, Diana Manulik discusses how she uses Speedscale and WireMock to generate mocks much faster.

In a conversation with Sephora's Senior Performance Engineer, Diana Manulik discusses why their current load testing tool, JMeter, wasn't meeting their needs for reporting, and why they chose Speedscale.

The Netdata Team is very excited to introduce you to all the new features and improvements in the new version. Release HIGHLIGHTS: It's time for another Netdata release! Netdata team has been super busy cooking up some great new features we're sure you will enjoy. Users can now dynamically configure collectors and alerts from the UI, the long awaited Native Windows agent is almost here, AWS billing integration and so many more cool features.

Welcome to our tutorial on changing the layout of your ilert status pages. In this video, we'll walk you through the layout options available and how to customize your status page to fit your needs best. Customizing your status page helps you communicate incidents and updates more effectively to your users. A well-organized status page enhances transparency and trust by clearly displaying service statuses and ongoing issues.

This episode of Azure on Air with Azure MVP's Toon Vanhoutte and Lex Hegt provides a comprehensive introduction to generative AI and retrieval-augmented generation, highlighting the capabilities and potential applications of the technology. Toon's practical demonstration of the job matcher copilot showcases the power of Azure OpenAI Service and its ability to deliver accurate and contextually relevant answers to complex queries.