Operations | Monitoring | ITSM | DevOps | Cloud

DASH is an annual conference about building and scaling the next generation of applications, infrastructure, security, and technical teams.

Watch our Securing Your Cloud Voice Communications webinar, and hear Ribbon experts discuss a better, cost-effective way to monitor, manage, and secure your voice network with Ribbon’s Intelligent Edge solutions. Watch on-demand as we discuss all of the below and more.

In this feature highlight video, we take a look at our new QuickStart functionality in Memfault. Memfault QuickStart makes it fast and easy to get your devices reporting real data into Memfault.

#kubernetes helps teams of all sizes optimize their #microservices architecture by enabling seamless automated containerized app deployment, easy scalability, and efficient operations. But Kubernetes also has a reputation for being difficult to learn and complex to manage, and when you’re new to something, it’s hard to know what you don’t know.

With Ivanti Workspace Control (IWC) approaching end of life, easing your organization's migration is front of mind. Lead Sales Engineer Patrick Kaak and Senior Sales Executive Sacoro Fraenk outline why Ivanti is transitioning to User Workspace Manager (UWM) as part of its cloud-first strategy, as well as the three migration paths available to IWC users and what you'll gain from making the switch.

Gen AI, equipped with NLP capabilities, is under development to generate real-time widgets and insights from the ITSM platform for admin analysts. This interface will enable analysts to ask specific questions like ticket resolution stats. Gen AI will provide yearly and monthly insights, interact with Gen AI, and create dashboard charts. This innovative solution, combining Gen AI, NLP, and MLNLP technologies, is expected to launch by year's end.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Today, we are bringing enhancements to on-call overrides. For many remote teams using Spike, we are addressing the need to manage overrides across multiple time zones. This new design makes it easy to see override times in the local time of the person taking over. It adds clarity and helps you be mindful about on-call times. We also focus on clearly showing who is taking over on-call duties, enhancing overall management and coordination.

Revolutionizing IT Service Management with AI: Ivanti Neurons for ITSM Welcome to a new era of IT service management, transformed by AI. AI streamlines incident processes, minimizes manual effort, and enhances response times by automatically classifying incidents. It also automates troubleshooting, fostering a self-healing environment. An AI-powered system delivers superior employee experiences, while generative AI capabilities summarize incidents and create knowledge articles. This enhanced support benefits both end users and service desk agents.

Selecting the right observability solution is essential for maintaining the performance and reliability of your IT infrastructure. With countless options available, making an informed decision can be challenging. This webinar will provide you with a comprehensive guide to navigating this complex process. We'll explore the critical factors to consider, such as scalability, ease of use, integration capabilities, and cost-effectiveness. You'll gain insights into best practices for evaluating and implementing monitoring tools that align with your business goals and technical requirements.