Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community. Modern web agents can read, but few can see holistically. Despite rapid progress in multimodal LLMs, today's models falter when asked to visually ground UI elements, reason over DOM structures, or edit complex layouts across diverse languages and domains. WebMMU is our attempt to course-correct.

In today's Coredump Session, we dive into the fascinating world of building Edge AI models that truly work in real-world environments. Joined by David Tischler, Developer Program Manager, and Alessandro Grande, Head of Product at Edge Impulse (A Qualcomm Company), we unpack what it takes to deploy AI on tiny devices, explore practical applications from wearables to industrial use cases, and discuss why customization, hardware choices, and continuous monitoring are critical for success. Tune in to explore how Edge AI is transforming device development and enabling smarter solutions.

Discover how Puppet 8 takes performance, modernization, and automation to the next level! This video offers a comprehensive overview of all the latest changes and benefits, including faster catalog compilation, streamlined agent execution, and improved debugging capabilities with enhanced logging and error messages. Key Moments in This Video:· Importance of Using PDK Explore key upgrades like these and see how tools like PDK empower your team by identifying and resolving compatibility needs quickly.

200ms is about the speed of a blink of the eye, but it’s the difference between “this site works” and “this site’s broken.” Today’s users expect instant feedback, and that’s why it’s critical to measure from their perspective.

Learn how to visualize, analyze, and optimize real-time performance data across your infrastructure using flexible widgets—time series, text, numerical, and more. This video walks you through creating dashboards to track key metrics, compare attributes, and gain instant insights for faster troubleshooting. Perfect for network admins, IT teams, and anyone looking to boost monitoring efficiency.

With Datadog's new AI voice agent in Incident Response, you can quickly get up to speed on the issue and start taking action directly from your phone. Handoff notifications make it easy to jump straight to the relevant context and quickly communicate with other responders. Finally, our status pages enable you to automatically update users on your remediation progress.

Bits AI SRE is your AI on-call teammate, built to autonomously investigate alerts and coordinate incident response. Integrated with Datadog, Slack, GitHub, Confluence, and more, Bits analyzes telemetry, reads documentation, and reviews recent deployments to determine the root cause of alerts—often before you’ve even opened your laptop. In fact, if you're using Datadog On-Call, you can view Bits’s findings right from your phone—so you’re always one step ahead, no matter where you are.

The Bits Dev Agent is an AI-powered coding assistant in Datadog designed to reclaim developer productivity by autonomously monitoring telemetry data, identifying key issues, and generating production-ready pull requests. Developers receive asynchronous, context-rich PRs with clear explanations, allowing them to shift their focus from troubleshooting to reviewing solutions and building better code.

Insights Lisbon registration - https://cvent.me/E1Gr2P