Operations | Monitoring | ITSM | DevOps | Cloud

I tested out Luna, Terra, and Sol and analysed telemetry data - here's what I uncovered that you need to know before using GPT 5.6.

What if your IT team could enjoy the Fourth of July without getting interrupted by password resets, VPN issues, and routine service requests? In this week's Zero Ticket Minute, see how agentic AI and automation help eliminate repetitive tickets so IT teams can enjoy the holiday while work gets done.

In this video, Becka gives a guided tour of Cortex, the Engineering Operations Platform that runs mission control for your AI software factory. Learn how to centralize visibility, clarify ownership, and automate standards across your entire software ecosystem.

When you're scaling IT, the worst time to discover a bottleneck is after you've already committed the budget. Audit your environment early so every decision you make along the way is an informed one. Watch the full IT Leadership Lab session.

IT problems repeat themselves. Every time a technician solves the same issue from scratch, your MSP loses time—and your clients wait longer than they should. In this tutorial, we walk through Solutions Management in MSP Central: how to document fixes, use Zia AI to generate solution articles, set review dates, and publish content directly to the Self-Service Portal—so both your technicians and your clients can resolve issues faster, without starting from zero every time.

AI didn't just change how fast code gets written. It exposed a new bottleneck: everything around the code. Reviews slow down. Context gets lost. Planning drifts from implementation. Teams move fast and still feel stuck. That's the problem GitKraken is built to solve, and this Friday we're going live to walk through what's changed. We'll cover the latest Code Flow Company features we've shipped, how they connect developers, AI agents, and production into one system, and what it actually looks like to go from plan to main without the chaos.

Learn how to use the Cost Allocation report in ManageEngine CloudSpend to accurately split, track, and attribute your multi-cloud spend across AWS, Azure, and GCP. This step-by-step tutorial shows you how to create a cost allocation, choose accounts, apply labels, configure allocation levels, and read the hierarchical allocation report by cloud, account, and region. Cost allocation is the foundation of FinOps. It tells you exactly which teams, projects, and cost centers are driving your cloud bill so you can charge back, budget, and optimize with confidence.

This week on the HowTo Happy Hour, we're looking at Custom Shifts, a feature of our new Shift-Based Schedules.

Watch the full episode: MCP vs CLI: Does it even make a difference? Live Laugh Logs ep. 3.