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Latest Videos

Navigating Security in a Global Organization

Playing 4D Chess: The Modern IT Story Knight to E-4. Security professionals consistently make moves to fend off attackers. Unlike chess, it takes a team effort to keep up against modern cybersecurity threats and implement changes company-wide. Two pros take you through a day in the life of the security team. Hear practical use cases to help you and your organization improve your security stance. Check and mate.

FireHydrant Case Study Video: Implementing Honeycomb to Streamline Their Migration to Kubernetes

#kubernetes helps teams of all sizes optimize their #microservices architecture by enabling seamless automated containerized app deployment, easy scalability, and efficient operations. But Kubernetes also has a reputation for being difficult to learn and complex to manage, and when you’re new to something, it’s hard to know what you don’t know.

Ivanti Workspace Control: Migration Paths

With Ivanti Workspace Control (IWC) approaching end of life, easing your organization's migration is front of mind. Lead Sales Engineer Patrick Kaak and Senior Sales Executive Sacoro Fraenk outline why Ivanti is transitioning to User Workspace Manager (UWM) as part of its cloud-first strategy, as well as the three migration paths available to IWC users and what you'll gain from making the switch.

Developing Gen AI with NLP for ITSM Platform: A New Era of Admin Analytics

Gen AI, equipped with NLP capabilities, is under development to generate real-time widgets and insights from the ITSM platform for admin analysts. This interface will enable analysts to ask specific questions like ticket resolution stats. Gen AI will provide yearly and monthly insights, interact with Gen AI, and create dashboard charts. This innovative solution, combining Gen AI, NLP, and MLNLP technologies, is expected to launch by year's end.

InsightBench: A Benchmark for Evaluating End-to-End Data Analytics Agents

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.