Operations | Monitoring | ITSM | DevOps | Cloud

In this session we will go over our journey during the design and creation of the Tuuring state-of-the-art AIOps solution dedicated to digital performance. We'll highlight our major breakthroughs, lessons learned, how Elastic powers the solution and the value it brings for our customers. Speakers: Eric van Wijhe, Commercial Director, Tuuring Pierre van Elswijk, CEO and Co-founder, Tuuring

N-able™ Backup has provided a refreshing take on backup and disaster recovery, as Dragon IS Director Lionel Naidoo learned firsthand. By looking beyond the traditional legacy backup solutions on the market, Dragon uncovered a golden nugget in N-able Backup.

The ‘Who’s on Call?’ report in xMatters gives you an at-a-glance view into the on-call status across the groups in your organization.

Datadog is constantly elevating the approach to cloud monitoring and security. This Month in Datadog updates you on our newest product features, announcements, resources, and events. To learn more about Datadog and start a free 14-day trial, visit Cloud Monitoring as a Service. This month we put the Spotlight on Datadog Sensitive Data Scanner which is now generally available.

Cloud Compass can provide fast insight into thousands of systems and easily spot waste. (Yes, even AIX & IBM i!) What kind of savings will it uncover for you?

Two of the four DORA metrics, Change Failure Rate and MTTR, require that you first define what failure means. Does failure always mean incident? Or should failure mean rollback? In this video, Don walks you through a couple different ways to define failure, and how Sleuth does it today. SLEUTH A deploy-based DORA / Accelerate Metrics tracker both managers and developers love.

Customer expectations of software services are higher than ever before. Teams are under enormous pressure to rapidly deliver improvements to services without any disruption. In this session, we’ll share ways you can use Jira Service Management and other Atlassian products to harness the power of change management, automation, SLAs to supercharge the process so you can meet (and, even exceed) your customers’ expectations.

No single vendor will ever build or own all the DevOps tools your team needs. Atlassian has created a large ecosystem of partners who deliver expertise in key areas of the DevOps lifecycle. Join this session to learn about Atlassian’s open toolchain approach and how it can empower your teams with best of breed tools that work better together. In this session, Snyk, JFrog, and Gitlab will discuss how their integrations can help you achieve your DevOps goals.

Organizations that use Mindville Insight for their ITSM practices often find that their resolution times shrink, their customer satisfaction increases, and their teams operate more efficiently. In this session we'll use in-app demonstrations to show how Insight can help you manage assets effectively, quickly troubleshoot incidents, minimize the impact of changes, and streamline the handling of requests.