Operations | Monitoring | ITSM | DevOps | Cloud

Vendor Relationship Management

Purchasing new software, hardware, or other tools can be one of the most challenging parts of being an IT leader. It involves a lot of moving parts, including: But, vendor relationships don't always have to be stressful! There are ways to turn those painful procurement and maintenance processes and make them beneficial for both parties. We'll be going over some of the ways that you can evaluate vendors before purchasing, what to look out for during onboarding, and how to maintain vendor relationships so that you get what you need.

Founder keynote: Human-AI collaboration at scale | Team '26 | Atlassian

It’s time to reimagine teamwork for the AI era. Join Atlassian leaders to hear how human-AI teams collaborating in one system of work will propel your entire organization forward. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Backup vs Disaster Recovery: They're NOT the Same Thing | Resilience Testing | Harness

Having backups doesn't mean you have disaster recovery. And that gap could kill your business. Backups are just data snapshots stored safely for restoration when files get corrupted or deleted. Disaster recovery is your complete operational playbook for bringing back servers, applications, networks, and entire infrastructure after catastrophic failures. You can restore every byte of data from backup and still watch your business stay offline for hours or days because you lack the recovery procedures, failover systems, and tested runbooks to actually get operations running again.

Rovo makes AI-native teamwork real for the enterprise

AI-native teamwork is here. With your team's context connected via the Teamwork Graph, Rovo moves beyond “answer this” to “take this on” with: Max mode in Rovo Chat that completes complex tasks autonomously (coming soon!) The new, unified builder experience in Rovo Studio is now generally available to put your AI to work. Teamwork Graph-powered agents are now available across your entire stack. New enterprise-grade controls to manage and secure agents at scale.

How to Measure your Most Expensive Milliseconds

In the fast-paced world of mobile development, reliability rarely fails with a loud crash; instead, it degrades quietly through micro-regressions that erode user trust and engagement. While most companies track backend health and API latency, they often fly blind regarding the actual screen-level responsiveness that defines the true user experience. When Expedia Group underwent a major technical evolution, the team realized they lacked a consistent baseline to compare performance across platforms, leaving them unable to validate improvements before rollout.