Problem management features in Jira Service Management
With Jira Service Management, group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents.
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Incident management features in Jira Service Management
Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents.
Service request management features in Jira Service Management
Jira Service Management’s team-centric approach to request management makes it easy to ask for help. Check out the intuitive self-service portal, powerful knowledge base capabilities, and streamlined request workflows and deliver the kind of service your customers expect.
Rollbar Tip of the Day: Item status & Severity level
Control the state and priority level of your incoming items, and learn how you can quickly act upon them via Slack! Rollbar is the leading continuous code improvement platform that proactively discovers, predicts, and remediates errors with real-time AI-assisted workflows. With Rollbar, developers continually improve their code and constantly innovate rather than spending time monitoring, investigating, and debugging.
How Do I Add a Major Incident Response to an Existing Integration? - Ask Adam
When we receive an alert, the obvious choice is to accept responsibility for the issue and start resolving it ourselves. But, what happens when the incident is far more major than we thought? With xMatters, you don't have to scramble to find who else is on-call, you can configure the platform to help find other responders for you.
What's Next | Omnichannel-Aware Forecasting, Allocation & Replenishment
Omnichannel shopping is straining retailers, challenging old methodologies, hampering fulfillment, and depleting margins. What can be done? Omnichannel-aware is about positioning inventory intelligently, within your DC and store network, to be closest to the customer to enable fulfilling demand in-store, curbside or delivered to home in the most profitable way while meeting and exceeding service level expectations.
Ensure First Come First Server using Azure Service Bus
One of the patterns easily supported by the Azure Service Bus is the first-in-first-out (FIFO) pattern, which isn’t supported in the other queue service – Azure Storage Queues. To realise FIFO with the Azure Service Bus is to use sessions. Any service can create a session when sending a message to a queue or topic by setting the SessionId property. Subsequently, the session comes into existence when the queue or topic is session aware, which means you have specified ‘Enable session’ when creating the queue or topic.
Improve MTTR by Using Machine Learning for Alerts
Did you know Freshservice can help reduce noise by up to 50% using ML algorithms? Watch our video to learn how Freshservice uses machine learning to translate the swarm of signals from the monitoring tools into stories you can act upon fast. Join us to explore our latest ITOM features to break the silos in your processes. #letsTalkITOM
Rancher Online Meetup - September 2021 - Introducing SUSE Rancher 2.6
This is the recording of the Rancher Global Online Meetup from September 15, 2021. In it we introduce SUSE Rancher 2.6, with the new UI and powerful enterprise features that make Kubernetes manageable.