Operations | Monitoring | ITSM | DevOps | Cloud

OnPage has combined the power of voicemail transcription with keyword-based triggers to identify and prioritize after-hours incidents. The new OnPage + ConnectWise workflow enhances incident alert management for IT and Managed IT clients by drastically decreasing incident response times. By streamlining after-hours on-call communication, OnPage's critical alerting platform has revolutionized the on-call IT industry.

In this episode, Martin Van Son provides a simplified definition of platforms in this context: a way for internal users to request anything from environments to deployments. The platform engineering comes in because someone needs to own stitching together and automating away all the complexity involved to complete that action. In the end, both the consumers and the creators save time. Furthermore, platform engineers have an opportunity to encode best practices and cost saving measures that are often forgotten when users are left to their own devices.

Raffi Kajberouni, President at H.E.R.O.S. Inc., shares his personal experience from a ransomware attack and how NinjaOne Backup saved his company.

Learn how to maximize developer productivity by leveraging large language models for rapid code refactoring. Large language models like ChatGPT have tremendous potential to automate repetitive coding tasks and boost team effectiveness. In this MAAS Show And Tell, Peter Makowski, Senior Web Engineer at Canonical, shares insights and a real-world example of using LLM for a successful large-scale migration of hundreds of tests from enzyme to @testing-library/react.

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Previously, merging issues on Memfault's platform was a manual process. As the number of issues increased, the process became more time-consuming. To make it easier, we've introduced new bulk issue merge functionality. This functionality lets you select a software type and use filters to limit the list of issues. You can then either bulk-select all issues or be specific about which ones you choose.

Where does your team stand on DORA metrics? The Jackpocket software development team wanted to know that, too, so they implemented Sleuth to find out. Now, they know exactly where they stand AND where they're making progress. Give Sleuth a try and see how we empower software teams to build faster by making engineering efficiency easy to improve and measurable — in a way that both managers and developers love.

In this video we continue our examination of Linux namespaces by looking at some details of how the user namespace can be used to de-couple the user ID inside a container from the user ID on the host, allowing a container to run as the root user without the risks of being root on the host. To learn more, read our blog on Datadog’s Security Labs site.

Website performance requires real-time monitoring data from actual user experience and simulated data from synthetic monitoring for a firm grip on how your website functions worldwide in different settings. Every second of website downtime from issues such as domain misconfiguration or regional ISP glitches affects your reputation and revenue, requiring you to stay alert always.

Whether you're a business owner, customer support enthusiast, or tech enthusiast, this video is a must-watch for everyone looking to stay ahead in the tech-driven landscape. In this video, we'll explore the magic behind AI algorithms that intelligently categorize and prioritize incoming tickets, ensuring customers are swiftly connected with the right agents. Witness the seamless integration of AI-driven chatbots, providing instant and personalized responses to common queries, enhancing the overall customer experience.