Operations | Monitoring | ITSM | DevOps | Cloud

As networked environments continue to become larger, more global, and more distributed, many organizations have higher benchmarks for what they expect from their IT infrastructure. Companies want systems capable of adapting to hardware changes, support machine virtualization, and run applications across disparate data centers. But to ensure these complex IT environments are healthy, companies need infrastructure monitoring tools with visibility into key performance metrics.

Recently our CMO, Nik Koutsoukos, and VP Operations, Tony Ferelli, joined Heavy Network on a podcast discussing Digital Experience Monitoring, and how effective monitoring requires a focus on the user experience. Most monitoring tools monitor from the network or application perspective. Now that microservices and multi-cloud environments are commonly used, monitoring is more challenging. The better monitoring approach is being user-centric.

Automation is everywhere in our day-to-day IT practices. Many of the processes that have been created for managing hardware and software components were designed, or at least initiated, in a time when managing only a few instances of an application was the norm. When we look at the work required to create, deploy, and maintain applications at a modern scale, the shortcomings of these processes become apparent.

The new Honeycomb Kubernetes agent is out! This post describes how infrastructure metrics contribute to observability, and then walks you through the steps to start sending your own Kubernetes data into Honeycomb. Follow the steps to start observing your infrastructure in production!

Elastic on Google Cloud gives you the power of Elastic Enterprise Search, Elastic Observability, Elastic Security as well as the Elastic Stack so you can quickly and easily search your environment for information, analyze data to observe insights, and protect your technology investments. Elastic Cloud lets you deploy your way, whether as a managed service, or with orchestration tools you manage in your Google Cloud environment.

IT operations management (ITOM) involves the administration of technology applications and components across an enterprise. To effectively manage your IT operations, you must prioritize capacity management, security, availability, and cost-control of all IT infrastructure and assets. Yet, doing so can put a strain on your enterprise. At AlertOps, we offer a major incident management and response platform designed to help your enterprise manage its IT operations.

Kubernetes can bring a wide collection of advantages to a development organization. Properly leveraging Kubernetes can greatly improve productivity, empower you to better utilize your cloud spend, improve application stability and reliability, and more. On the flip side, if you are not properly leveraging Kubernetes, your would-be benefits become drawbacks. As a developer, this can become especially frustrating when you are focused on delivering quality code, fast.

Product-led growth has become a popular go-to-market strategy in the digital age. In its superlative form, everything a company does from marketing, sales, operations, development and support is driven by and through the product. The goals are to make products easier to acquire, onboard, use and achieve quick time to value. The product-led growth market strategy revolves around the user and is best geared toward engaging with smaller accounts rather than large enterprise companies.

There are two important protocols required to get your network to forward multicast packets: IGMP and PIM. In this article, I’ll show you how to set up these protocols on your network and how to troubleshoot them. PIM (Protocol Independent Multicast) has two main versions called “dense-mode” and “sparse-mode.” There is also a “sparse-dense-mode,” which has features of both versions and is really just used to help to bootstrap a multicast network.

You’ve heard that old Chinese proverb that says a journey of a thousand miles begins with a single step. It’s sound advice … except if the journey you’re talking about is the one from the data center to the cloud. With cloud deployment at the center of virtually any digital transformation effort, the journey itself can have a profound impact on the successful outcomes you seek at the destination. So you have to get it right. But what does that actually mean?