Operations | Monitoring | ITSM | DevOps | Cloud

AI Agents: Hype or Reality?

A few years ago, it was all about Blockchain; before that, IoT, then Big Data, and even earlier, the Cloud. Each era brought a paradigm shift of sorts, drawing huge investments and promises. Some delivered, some didn’t, but they each brought advancement in tech. Today, we find ourselves fully embracing the AI hype cycle that started circa 2022 with OpenAI.

The 5 Reasons to Buy (And Not Build!) Your Cost Optimization Solution

"Why buy a cloud cost optimization solution when I can just build it myself?" Here at Pepperdata, we often hear this question. Many of our prospects and customers have gone to great lengths implementing various optimization strategies and solutions to mitigate the cost of their cloud or on-prem data centers. These homegrown solutions might include monitoring tools, manual or automated instance rightsizing initiatives, enabling autoscaling, and application tuning.

10 Reasons Why Tech Companies Need StatusGator

Reliance on cloud services for infrastructure, collaboration, and seamless operations continues to grow. With organizations investing heavily in cloud infrastructure, Statista projects that the global public cloud computing market will reach $127 billion. As a result monitoring solutions have become indispensable. A well-monitored cloud environment helps reduce downtime, prevent revenue loss, and ensure smooth business operations.

IT Service Management (ITSM): A Complete Guide

As digital transformation accelerates, organizations face increasing complexity, tighter budgets, and relentless pressure to provide exceptional service. This creates a constant challenge in balancing cost, stability, and service. IT Service Management (ITSM) strategically designs, delivers, manages, and improves IT services by aligning them with business goals and optimizing service delivery.

Top B2C eCommerce Strategies in 2025: What's Actually Working

ECommerce is a mess right now. Luxury platforms are crashing. Social commerce is booming (but probably not for long). CAC is through the roof. And somehow, despite all this, brands still need to find a way to stand out, sell, and make money. If you’re running an eCommerce brand in 2025, here’s what’s actually working—and what’s just hype.

StatusGator now monitors 5,000 services - and growing!

We’re thrilled to announce a major milestone: StatusGator now monitors more than 5,000 services! Whether you rely on cloud platforms, SaaS tools, developer APIs, or infrastructure providers, we’ve got you covered. Our extensive service coverage means you can track the status of all your critical dependencies in one place, reducing downtime surprises and keeping your team informed.

Moving to VDI? Don't Forget Your Web Apps

I recently spoke to one of our Customers in Financial Services, who offer financial services through a network of Agents located across the United States. The agents are customer-facing and revenue generating. They rely on a variety of browser-based applications to deliver services to their clients – making these applications mission-critical.

The 8 Hidden Pitfalls of Using AWS CloudWatch

AWS CloudWatch is a widely used observability tool that comes built into AWS. It provides easy access to logs, metrics, and alarms, making it a convenient choice for teams monitoring AWS workloads. But while CloudWatch offers a lot of power, many teams unknowingly misconfigure or misuse it, leading to unexpected costs, limited visibility, and operational challenges. Here are some common pitfalls we see—and how to avoid them.

The Android Developer's Journey into Hardware Observability

In this article, I walk through how the growth of internal observability tooling for an AOSP device might look like, and the variety of pitfalls one might encounter as they scale from 1s to 10s to 1000s of Android devices in the field, based off my experience talking to AOSP developers and teams, and personally as an Android app developer working on AOSP hardware.