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opsmatters

Why Customer Satisfaction Is Key To Business Growth

Jul 10, 2022 By OpsMatters In OpsMatters
It's no secret that customer satisfaction is key to business growth. Happy customers are more likely to return, refer their friends, and buy again from you. In fact, a recent study showed that a 5% increase in customer retention can lead to a 25-95% increase in profits. That's why it's so important to focus on customer satisfaction and make sure you are doing everything you can to keep your customers happy! In this blog post, we will discuss the importance of customer satisfaction and outline some tips for improving your customer service!
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turbo360

Important Ways to Regain Control of Azure Cost Management

Jul 9, 2022 By Balasubramaniam Murugesan In Turbo360
This blog will brief on vital ways to regain control of Azure cloud cost and to achieve cost optimization. To start with, let us have a short introduction about Azure cost management. As the growth towards cloud adoption is increasing in enterprises, it is getting more difficult for enterprises to manage the cost spent on the cloud across the organization.
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fabrix

How Modern Log Intelligence Meets New Cybersecurity Regulations by CERT-In

Jul 9, 2022 By CloudFabrix In Fabrix
According to Norton’s Cyber Safety Pulse Report, India faced over 18 million cyber threats in only Q1 2022, roughly 200,000 threats every day. Of the bulk, 60,000 were phishing attempts, and 30,000 were tech support scams. For perspective, phishing attempts around the world during the same period counted for approximately 16 million. CERT-In also reported over 2.12 lakh (~0.1 million) cybersecurity incidents until February 2022.
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opsmatters

7 Benefits of eCommerce for Small Businesses & Entrepreneurs

Jul 8, 2022 By OpsMatters In OpsMatters
The internet has leveled the playing field and is now an integral part of our daily lives, and so is eCommerce. Most people have shifted towards online shopping thanks to the evolving tech and the acceleration forced by the pandemic. If you are an entrepreneur or a business, you may wonder what benefit your business will reap from shifting from eCommerce. In this article, we will delve more into the benefits you can reap from social media.
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Torq

Automated Security Alert Remediation: A Closer Look

Jul 8, 2022 By Faith Kilonzi In Torq

In cloud-native organizations and software as a service (SaaS) businesses, cloud security automation is becoming a must-have feature. You can't stay ahead of threats across several levels of your cloud environment using manual procedures alone, and you can't rely exclusively on cloud providers' security technology, which doesn't operate across different clouds and lacks advanced automation features. Managing these infrastructures and apps in multi-cloud settings becomes increasingly difficult and compounds the operational issues that you face today. Automation is the way to go if you want to stay ahead of the game and meet the expectations of your customers.

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NinjaOne

IT Self Service Software: Overview & Examples

Jul 8, 2022 By Team Ninja In NinjaOne

According to recent polls, at least 67% of consumers choose to use self-service options rather than speaking with a company rep. This leaves many businesses -- especially those in a service industry -- wondering how to provide quality support for their customers without making them get on a phone call. These situations are where self-service options come into play. Such resources make it easier for customers to find the help they need in the manner they choose.

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InvGate

DevOps Engineer Job Description

Jul 8, 2022 By Emiliano Pardo Saguier In InvGate
As a manager, it’s up to you to be on-point about who does what in your team. While all of the job titles and descriptions can get a little confusing at times, knowing comes with the territory. Nowadays, DevOps engineers are an increasingly important part of any solid IT team. Today, we’ll take a look at the DevOps engineer job description, so by the time we’re done, you’ll be an expert on the topic. DevOps, as we’ve covered before, is not one thing, but many.
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