Operations | Monitoring | ITSM | DevOps | Cloud

Smart energy IoT platforms are empowering consumers to track energy usage and even control spend based on their next bill’s forecast. Yet eSoftThings, a specialist in the Internet of Things (IoT) and artificial intelligence (AI), set out to push smart energy management even further, for both consumers and utility companies, through its IoT platform eSoftLink.

With the latest releases of Kubewarden v1.1.0 and the verify-image-signatures policy, it’s now possible to use GithubActions or KeylessPrefix for verifying images. Read our previous blog post if you want to learn more about how to verify container images with Sigstore using Kubewarden.

As the world continues on an accelerated course towards digital transformation, organizations have been placing an increased emphasis on the concept of experience. This is especially true within the world of IT service management, where being able to provide positive service experiences to customers and stakeholders is absolutely paramount.

Naming conventions for assets have a rich, engaging, and often hilarious history. While recently organizations have switched to standardized and more informative naming conventions based on location and function, earlier (and even now) IT departments have had a lot of fun naming assets for their data centers and servers. IT departments have often showcased their inner geek by using names of Star Wars or Star Trek characters for their assets.

An incident has been declared and your runbook has fired. Everyone is gathered in your Slack channel, the tickets are opened, and roles are assigned. Now what? This is when most teams manually update status pages and kickoff investigation streams using a patchwork of tribal knowledge and supporting playbook documents.

PHP is one of the most popular open source programming languages on the internet, used for web development platforms such as Magento, WordPress, or Drupal. In addition to all PHP bases, PHP-FPM is the most popular alternative implementation of PHP FastCGI. It has additional features which are really useful for high-traffic websites. In this article, you’ll learn how to monitor PHP-FPM with Prometheus.

Creating an effortless customer experience is one of the key imperatives facing customer service leaders today. Providing experiences without friction is a crucial step in enabling organizations to be more responsive and agile while improving employee productivity, satisfaction, and retention.

Today’s data centers generate a lot of data. Intelligent rack PDUs and other metered power infrastructure, environmental sensors, and the constant change in modern data centers all contribute towards a massive volume and variety of data. But data center professionals don’t have the time to collect all the data from its sources, analyze it, and derive insights from it that improve their data center operations.

Before we dive into the comparison details, let's define end-user monitoring; it is monitoring the customer’s behavior or actions while using an application. Monitoring customer behaviors helps you analyze your application and improve it. In that way, it directly improves your business, i.e., happy customers mean more business. End-User monitoring tools also analyze how your application deployment and delivery affect your user experience.

This video blew us away. In 15 seconds, Frito-Lay illustrated the deliciousness of Tostitos® Salsa comes down to 3 simple, wholesome ingredients with transparent packaging that enhances the flavor experience. With ultimate visibility, you can see the quality right through the jar. Man, we couldn’t stop talking about the genius of it all. We boiled that 15 seconds down even further. “3 ingredients. Chop, chop. Yum, yum.” (By my count, that’s 8 seconds)