Operations | Monitoring | ITSM | DevOps | Cloud

How To Become Better Acquainted With The World Of Online Learning

It is no secret that online learning has taken the world by storm and this rapid increase can be attributed to several factors, including the increasing availability of courses, platforms, and devices; the growing demand for lifelong learning opportunities; and the rise of digital literacy skills. While there are many advantages to online learning, such as convenience and flexibility, it can be difficult to know where to start or which platform or course is right for you. This article will provide you with six tips on how to get the most out of your online learning experience.

Is your backup still lurking in the dark ages?

As MSPs begin to grow and mature their businesses, resource efficiency is a common area of focus. It makes sense: if you want to deliver the same high service level (or better) to more customers without making huge investments in staff and equipment, efficiency and standardization are clearly the way forward. Backup is an area that is especially ripe for improved efficiency for most MSPs.

Top Customer Feedback Form examples that work in 2023

Customer feedback forms are a great way to collect actionable insights from your target audience. With so many different form types and question types, it can be tough to know where to start. In this article, we’ll show you some of the best customer feedback-form examples you can use in your business in 2022. We’ll also share some tips on how to create an effective feedback form for your needs.

The importance of personalized customer service in 2022

Everyone knows that customer service is essential. After all, without happy customers, businesses wouldn’t exist. However, many don’t realize just how vital personalized customer service is and will continue to be in the coming years. Thanks to technological advancements, businesses will soon be able to offer their customers a considerably more personalized experience than ever before.

Learn How To Better Understand How Financing Of Small Companies Works

Small businesses are the backbone of the American economy as they account for more than half of all private sector jobs in the United States. And while there are many ways to finance a small business, not all of them are created equal. In this article, you'll learn about the most common types of small business financing and how to go about securing the best option for your company.

From DevOps to Platform Engineer: 6 Things You Should Consider

We are in 2022, Platform Engineering is a fast-emerging concept at the intersection of DevOps and SRE, where the goal is to make developers from organizations to be completely autonomous in provisioning new applications and environments. All of that without requiring one to be an infrastructure expert. In this article, I will explain what DevOps Engineers need to do to become proficient Platform Engineers.

Startup and running configuration management

Configurations are considered the heart of network infrastructure. They are often adjusted to improve the overall workflow of the network environment. One small unnecessary change to a configuration can bring down an enterprise’s entire network infrastructure. Therefore, the changes made to configurations must always be checked to ensure they are in sync with the devices to improve efficiency and performance. A network configuration is generally divided into two parts: 1.

SaaS Companies Are Reporting Weaker Margins Than They Need To - Here's Why

SaaS companies are known for their strong margins. With gross margins typically in the 60-90% range, even SaaS companies with comparatively weaker margins have a compelling business model when compared with most other industries. Nonetheless, even a few percentage points of margin can have a huge impact on a company’s valuation and overall success. This chart, taken from a great article by Villi Iltche at Two Sigma Ventures, shows the correlation between gross margins and valuation.

InfluxDB Cloud Native Collectors, Enterprise and Industrial IoT Examples - Part 2

Learn how to deploy InfluxDB Cloud’s Native Collectors with Kepware and the Things Network. In Part 1 of the blog series, we discussed connecting Kepware to InfluxDB using the new InfluxDB Cloud feature Native Collectors! As promised, let’s now discuss how to connect an Enterprise IoT platform, The Things Network to InfluxDB. Before we get to the juicy tutorial let’s run through a quick reminder.