Operations | Monitoring | ITSM | DevOps | Cloud

Learning Moment: Effective Customer Communication During Incidents - Enhance Visibility & Response with Uptime.com

The recent global outage caused by an operating system update reminded me of how vulnerable we are today and most importantly, how close we are always teetering on global scale incidents with millions of interconnected dependencies. When the base of the house collapses, everything built on top is impacted. Those of us in IT Operations, Monitoring, Observability (insert the current acronym), etc., know firsthand this risk; we face it every day.

Chaos Testing Explained

Chaos testing is a part of site reliability engineering (SRE). In chaos testing, we intentionally break things in and around a given application, in order to: The purpose of chaos testing is to assess how software systems respond to scenarios like network outages, hardware failures, database failures, and server or cluster node failures in the infrastructure.

Global Microsoft Outage and Preventing Future Vulnerabilities

In a recent unexpected turn of events, a faulty component in the latest CrowdStrike Falcon update led to widespread outages, crashing Windows systems globally. The repercussions were felt across various sectors, including airports, TV stations, hospitals, and even emergency services in the U.S. and Canada. The glitch, affecting both Windows workstations and servers, resulted in massive outages, bringing entire companies to a standstill and crashing fleets of hundreds of thousands of computers.

The IT Scramble is On with a Microsoft Outage: Incident MO821132 - July 18, 2024

On July 18, 2024 at 6:38 pm ET, Vantage DX, Martello’s Microsoft 365 and Teams performance management solution, started to see indicators of a likely Microsoft outage impacting users’ ability to access various Microsoft 365 apps and services. Almost an hour later at 7:41 pm ET Microsoft issued a statement on X.

Understanding and Troubleshooting Out of Memory Error Code 137

If you've encountered the dreaded "exit code 137" error message while working with Docker, Kubernetes, or other containerized environments, you're not alone. This error can be frustrating and difficult to troubleshoot, but understanding its causes and solutions can help you keep your applications running smoothly. This comprehensive guide will delve into the intricacies of error code 137, its common scenarios, and strategies to resolve it.

UptimeRobot Alerts Spike 5x Due to Microsoft/CrowdStrike Global Issues

Given recent global events, UptimeRobot is experiencing an increased number of downtime notifications. We are currently sending out five times more notifications than usual due to a widespread power outage impacting several critical services worldwide. Here’s a brief overview of the situation and how it affects our monitoring services.

Nexthink Stops MS Outage From Hurting a Leading Consumer Goods Company

While individual blue screen errors are frustrating, the recent global system crashes caused by a CrowdStrike update incompatible with Microsoft Windows have wreaked havoc across entire industries since early Friday morning. Companies ranging from the airlines, media, and banking industries have been facing significant disruptions, with thousands of customer-facing devices experiencing blue screens and causing widespread travel delays and chaos.