Operations | Monitoring | ITSM | DevOps | Cloud

To effectively manage modern applications, you need to understand how they work on the inside. Distributed tracing is the key to this, providing a detailed picture of a request's journey across every service. OpenTelemetry has emerged as the industry-standard framework for implementing tracing and achieving true observability in complex, distributed systems. In this article, we embark on a journey to explore the core concept of context propagation within Open Telemetry.

In today’s complex IT environments, reliable monitoring isn’t optional — it’s essential. From critical infrastructure in Government & Defense to highly regulated sectors like Healthcare, Energy, and Finance, organizations worldwide trust NiCE to deliver secure, future-ready monitoring solutions.

AI-first observability addresses two of the most pressing troubleshooting challenges: complex IT environments and AI-generated code. But understanding how to implement AI in a way that brings ROI, requires cutting through the hype and maintaining realistic expectations, while keeping a forward-thinking vision. In this blog post, we bring practical tips for including AI in your next observability RFP. The article is based on a webinar held with Logz.io founders, CEO Tomer Levy and CTO Asaf Yigal.

We talked to 7 companies in August 2025 who were looking to switch from New Relic. One engineering director said they're paying $1,000 a month and only ingesting 10% of their traces. Teams are defaulting to aggressive sampling, some at 1%, others at 10%, to manage costs.

This could’ve been prevented. This should have been prevented. This too. We all hate getting tagged in PRs. The time, the blame for when you inevitably miss something, and constant “I wouldn’t have written it that way” feeling is just hard to shake. LLMs promised this would get easier. Promised they would do it for us. But as we’ve seen, we’re not there yet. But this is what Sentry does for a living. We catch bugs… in prod.

Application Performance Monitoring (APM) helps you understand how your software runs in production. When you track the right metrics, you see how requests move through your system, where slowdowns happen, and how resources are being used. With this knowledge, you can spot issues early and keep your applications reliable for your users. In this blog, we discuss the key APM metrics to monitor, grouped into categories, and why each one matters for performance and user experience.

The New Physics of IT has revealed its second law: resilience isn’t reactive. It is the architecture of leadership itself.

When we set a memory limit for a container, the expectation is simple: if the app leaks memory, the OOM killer steps in, the container dies, Kubernetes restarts it, done. But reality is messier. As a container gets close to its memory limit, allocations don’t just fail instantly. They get slower. The kernel tries to reclaim memory inside the cgroup, and that takes time. Instead of being killed right away, your app just crawls.

When milliseconds matter and data never stops flowing, you need a pipeline that can handle high-velocity streaming data with reliability and scale. The modern streaming stack of Kafka, Telegraf, and InfluxDB 3 Core delivers exactly that. To give you a concrete example, this blog works with a fictitious use case: “Papa Giuseppe’s Pizzeria.” Every oven, prep station, and order in this pizza restaurant generates data. Our workflow looks like this.

Agentic AI is the next evolution in network management, moving beyond simple automation to intelligent systems that can reason, plan, and act autonomously. Justin Ryburn, Kentik Field CTO, highlights how this shift automates expertise, enables proactive problem-solving, and empowers human engineers for strategic innovation.