Operations | Monitoring | ITSM | DevOps | Cloud

Introducing Agentic Pipelines: AI automation for chores devs don't want to do

Bitbucket Pipelines has always been an engine for automating more than just CI/CD, but today, Pipelines takes a first step towards a full agentic automation platform for all the manual, tedious, repetitive work that happens before and after code creation. You’ve probably seen the stat: Development teams spend 84% of their day doing things other than building features. A lot of this work is: This work matters, but it’s not very fun.

ICYMI: Is This Code Worth Running? Here's How to Know

Over the last three months, we’ve been exploring what about software development and observability changes with AI, and what doesn’t. Our conclusion: these five principles will still remain true, even when 90% of the code is AI-driven. The agentic AI space is moving fast. Models are improving, context windows are expanding, and the ways people build and operate agents are changing so fast that any thoughts we share could feel dated by the time you read this.

Grafana Alerting: Respond faster and get situational awareness with alert enrichment in Grafana Cloud

Alerts are meant to help teams respond quickly to problems, but too often they arrive without enough context to be immediately useful. An alert that says “CPU usage is high” still leaves the on-call engineer asking critical follow-up questions: Which service? Which environment? Where do I look next? Validating the alert and triaging the situation is the first step for every engineer. It's a manual step that takes time, extending every potential incident.

TV Mode: Put Your Dashboards on the Big Screen

One of the most common requests we’ve gotten since launching custom dashboards is deceptively simple: “How do I put this on a TV?” Teams want their dashboards on wall-mounted screens in NOCs, war rooms, and open office spaces. The dashboard is already built. The data is already there. They just need a way to display it on a screen that nobody is logged into, without exposing the full Netdata Cloud interface. TV mode does exactly this.

Stopping Kubernetes cloud waste: agentic automation for enterprise fleets

Agentic Kubernetes resource reclamation is the practice of using an autonomous control plane to continuously identify, suspend, and delete idle infrastructure across a multi-cloud Kubernetes fleet. It replaces manual cleanup and reactive autoscaling with intent-based policies that act on business state, eliminating the configuration drift and cloud waste typical of unmanaged fleets.

Offline evaluation for AI agents: Best practices

If you’re building LLM-powered applications and agents, you’ve probably asked yourself: “How do I know if my changes actually made things better?” You can tweak prompts, adjust temperature settings, or try different models, but it’s not always easy to validate whether version B’s response is better than version A’s. Most teams fly blind in preproduction and rely on user feedback to see how well their application works in the real world.

The 5 Types of Service Desk Automation Platforms and What Each One Actually Does

Shopping for a service desk automation platform feels like it should be straightforward. It isn't, and the reason is that the language vendors use masks how differently these platforms actually behave once they're live. Every platform claims that they automate more, resolve faster, and reduce ticket volume. That’s a given.

What is Sovereign Cloud? What Engineers and IT Leaders Need to Know

A sovereign cloud is a cloud environment that keeps data, infrastructure, and access under the control of a specific country or region. It lets organizations meet strict data residency and privacy laws without giving up cloud speed, automation, or modern DevOps practices. As regulations tighten and AI adoption grows, sovereign cloud is becoming the go‑to model for governments, regulated industries, and global enterprises that need both compliance and agility.