Operations | Monitoring | ITSM | DevOps | Cloud

The digital revolution forced every organization to reinvent itself, or at least rethink how it goes about doing business. Most large companies have invested substantial cash in what is generally labelled “digital transformation.” While those investments are projected to top $6.8 trillion by 2023, they’re often made without seeing clear benefits or ROI.

The buzz from the COP26 climate conference which took place in Glasgow in November can still be heard, and it’s no small wonder that IT infrastructure – in particular the cloud and data centre sector - featured as a prominent part of the conversation. In this blog we look at some of the steps being taken by cloud providers and data centre operators to build towards a more sustainable future.

Finally, It's time for a new VMware management pack release, and yes, we heard you! A while ago we asked for your input and feedback in a customer survey. We worked hard to optimize and add new features according to your requests. Some most significant features are mentioned and described in depth below, while you will find all newly added features, changes, and improvements in the release notes.

After almost two years living with a pandemic that changed the way we live and, not the least - the way we work, we are happy to say that we just finished the first events in quite a long while. What used to be very successful "live events" have now turned into online, digital ones, and though it's not quite the same, we are pleased that the participation was high and feedback positive.

Performance testing is an essential component of building fast and reliable web services. Until recently, this testing typically happened later in the development process and was often performed by a separate team or even a third party. But speed is the competitive advantage for companies, and prioritizing testing during the development process can speed time to market for new applications.

Infrastructure as Code provides a convenient way to manage and automate deployments to cloud infrastructure. In this blog, learn how Terraform can be used to perform Infrastructure as Code. If you are planning to automate your cloud infrastructure then nothing could be better than Terraform. Terraform is the most widely used and popular automation (infrastructure as code) tool that allows you to build and manage infrastructure easily and efficiently.

Although IT incidents have always been a concern, the increase in customer-facing technology adds the cost of a bad customer experience to the cost of responding to and remediating an incident. While in a perfect world, you’d be able to prevent incidents from happening in the first place, the reality is they do happen and more often than most of us would like to admit.

How much do you know about building relationships with clients? In this guide, we are going to break down all you need to know about building relationships with clients. If you are exploring ways to increase customer retention and reduce churn, this is the perfect guide for you. Let’s dive straight into some practical tips on how to build strong and fruitful relationships with clients.

At LogicMonitor, the success of our customers is our biggest priority. Through product training, guidance, and support, we strive to help you optimize the maximum value out of your LogicMonitor investment. That is why we are delighted to introduce LM Concierge; the most robust, exclusive support and services offering for Enterprise customers to take their LogicMonitor journey to the next level.

We are pleased to announce two new patch releases for CFEngine, version 3.15.5 and 3.18.1! These releases mainly contain bug fixes and dependency updates.