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What is a Memory Leak?

Memory leaks happen when a program fails to release memory it no longer needs, and can be a big issue for developers and system administrators alike, as the gradual depletion of available memory often makes for complex troubleshooting and debugging. Given how the consequences of a memory leak can range from decreased system performance to outright crashes, it’s crucial to isolate the root cause of the leak quickly and efficiently.

Optimizing Microsoft Teams Monitoring Insights

This whitepaper explores how proactive monitoring Microsoft Teams using the NiCE Active 365 Management Pack for Microsoft System Center Operations Manager enhances collaboration and communication in IT environments. The whitepaper highlights the importance of monitoring critical metrics, such as call quality, user activity, and service performance, to ensure seamless operations.

2024 Recap: Advancing Holistic Citrix Monitoring with SCOM and SquaredUp

As 2024 comes to a close, we at GripMatix are proud to reflect on an impactful year full of new solutions, updates, and enhancements for Citrix monitoring. With a focus on improving visibility, efficiency, and performance monitoring through Microsoft SCOM, we’ve delivered tools and features to address the evolving needs of Citrix administrators. Here’s a look back at what we achieved this year.

How To Decide Between Hosting Your Own Status Page Versus Using a Managed One

A status page forms a key part of your incident communication strategy. When it comes to setting up a status page, you have two options: We will examine the pros and cons of each option along these dimensions: For 1, if you choose a self-managed, open-source or custom solution, it's in your control. For a managed solution, you are limited by the provider's feature set. For 2, if you choose a self-managed solution, your team is responsible for the quality of the service.

AIOps for DevOps: Enhancing Collaboration and Efficiency

More than ever, DevOps teams are constantly tasked with improving collaboration, accelerating software development, and ensuring smooth operations. However, traditional monitoring and alerting methods, often called a “black box approach,” offer limited insight into system performance. As a result, teams rely on reactive approaches, only responding to incidents after they occur without prior planning or strategy.

Risks and Mitigation of Unpatched Software: Protect Your Systems Before it's Too Late

Let’s be real—leaving software unpatched is like forgetting to lock your front door before heading out. It may seem harmless at first, but it gives cybercriminals an open invitation to waltz in and wreak havoc. The risks and mitigation of unpatched software are critical topics for organizations to understand because unpatched vulnerabilities are one of the leading entry points for ransomware attacks.

Understanding Deprecated Software And How to Manage It

Have you ever encountered a warning that a software function or feature is "deprecated"? It’s a term many users come across but don’t always fully understand. Deprecated software can pose challenges for IT teams and organizations, as it often signals the need for change. In this article, we’ll explain what deprecated software is, how it differs from depreciated software, and why it matters.

How MSPs Can Leverage AI to Increase Efficiencies and Increase Margins

The Managed Service Provider (MSP) industry is highly competitive. The growing demand for IT management and support has led to a proliferation of MSPs, ranging from small to established providers. This saturation intensifies pressure on profit margins and heightens expectations for delivering faster, more efficient services. With many MSPs competing for business, companies must find ways to differentiate themselves to attract and retain clients. At ScienceLogic, we know that AI holds the key to success.